Search79 Results
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
- Knowledge Base
- WKU Systems
- Google Workspace for Education
Instructions for enabling Google Workspace 2-step verification.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about changing a student email multi factor authentication number.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Exchange account through the Outlook for Android app.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Installing Cisco Secure Client VPN
Instructions for setting up the Cisco VPN on an Android device.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
Information on what to do if you need a second password when you don't have your enrolled phone with you.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Campus Phone & Voicemail
Instructions on changing your voicemail message on your campus phone.
- Knowledge Base
- Campus Phone & Voicemail
Instructions on how to create/change your voicemail PIN.
- Knowledge Base
- WKU Systems
- Duo
Instructions for activating Duo on a new phone with the same number?
- Knowledge Base
- WKU Systems
- Duo
Information on what to do when you get a new phone number after being enrolled in Duo.
- Knowledge Base
- WKU Systems
- Duo
Instructions on what to do when you receive the error "Error during call: Insufficient telephony credits." when logging in with Duo.
- Knowledge Base
- WKU Systems
- Duo
Instructions on how to add a new device to your Duo Mobile account.
- Knowledge Base
- Campus Phone & Voicemail
Information about requesting a new phone or fax line to be activated for an area or new employee.