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New Phone or Fax Line Request
Information about requesting a new phone or fax line to be activated for an area or new employee.
Temporarily Disabling Phone Service for Cisco Jabber
Instructions for temporarily disabling phone service for Cisco Jabber on Desktop.
Enabling Phone Service on Cisco Jabber
Instructions for enabling Cisco Jabber calling from your device.
Using Phone Line for Zoom Meeting Audio
Instructions for using a phone call in a Zoom meeting instead of a microphone.
Changing Audio Settings for Cisco Jabber
Instructions for changing your audio device preferences in Cisco Jabber.
Ringing to Jabber and Desk Phone
Information about Cisco Jabber and standard desk phones being used simultaneously.
Requesting Phone Features
Information about what Cisco phone system features are available and how to request them.
Requesting Intercom Service
Instructions for requesting the appropriate intercom service, based on issue being experienced.
Cisco Phone Displays Detecting Network
Instructions for resolving an error where a Cisco phone can display a Detecting Network message when a Macintosh computer is connected to the switch port.
Logging Into Finesse
Instructions for logging into Cisco Finesse
Updating Addresses and Phones Error
Information on errors when updated addresses and phone numbers in TopNet.
Activate a Residence Hall Phone Line
Information about hooking up a dorm room phone on campus.
Signing Out of Cisco Finesse
Instructions for signing out of the Cisco Finesse web page.
Changing States in Finesse
Instructions for changing the user's state in Cisco Finesse.
Answering Calls Using Finesse
Instructions for making a call using Cisco FInesse.