Campus Phone Services

• Report Phone/Fax Issues
• Request Phone Features
• Ask Billing Questions

Categories (5)

Call Center Services

Requests involving Call Centers (e.g., configurations, messages, additions).

Billing & Account Services

Requests involving billing or account for WKU phone lines.

Phone & Fax Line Services

Requests involving phone & fax lines (e.g., issues, activation, disconnection, relocation).

Phone Feature & Equipment Services

Requests involving modifying phone features and requesting equipment (e.g., headset).

Departmental Device Services

Requests involving departmental wireless devices (e.g., cellphones, tablets, hotspots).