Campus Phone Services

• Report Phone/Fax Issues
• Request Phone / Jabber Features
• Ask Billing Questions

Categories (6)

Billing & Account Services

Requests involving billing or account for WKU phone lines.

Call Center Services

Requests involving Call Centers (e.g., configurations, messages, additions).

Cisco Jabber

Requests involving the Cisco Jabber system.

Departmental Device Services

Requests involving departmental wireless devices (e.g., cellphones, tablets, hotspots).

Phone & Fax Line Services

Requests involving phone & fax lines (e.g., issues, activation, disconnection, relocation).

Phone Feature & Equipment Services

Requests involving modifying phone features and requesting equipment (e.g., headset).