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TopperTech Information
Information about TopperTech services.
Deactivating Microsoft 365 Licenses
Instructions on deactivating Microsoft 365 licenses so you can install it on a different device.
Activating Windows Operating Systems
Information for activating Windows operating system.
Issues with Classroom Technology Hardware
Details on how to resolve a technical issue with WKU Classroom hardware.
Refreshing a WKU Computer
Information about having a WKU-owned computer refreshed.
Obtaining an Inventory Control Number
Information on obtaining an Inventory Control Number for a WKU-owned computer.
Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Non-Standard Device Support Limitations
Information on WKU ITS support of non-WKU hardware or devices.
Enabling Desktop Icons
Instructions for enabling desktop icons such as This PC, Control Panel, Network, and User's Files on Windows 11.
Cancelling an Existing Laptop Reservation
Instructions for cancelling an existing laptop reservation within the Connect2 laptop reservation system.
Safe Computing Information
Information and recommendations for keeping computers and accounts safe from infection and being compromised while at WKU.
Saving Embedded Images from Email (Outlook)
Instructions for saving an image embedded in an email.
Computer Not Turning On
Information on what to do when a desktop or laptop computer does not power on.
Logging in to WKU-owned Computer
Information regarding logging in to a WKU-owned computer.
Test Computer Audio Before Your Zoom Meeting
Instructions on how to test computer audio when the Test Computer Audio prompt window appears before your Zoom meeting.