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Creating Folders on the Shared Drive
Information about creating folders on the WKU Shared Drive.
Requesting Shared Mailbox Accounts
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
Changing Home Department in the Global Address Book
Instructions for changing your home department listed in the Global Address Book for WKU email.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Adding Shared Calendars (macOS)
Instructions for adding a shared calendar in Outlook on macOS devices.
Changing Campus Directory Information
Information for who to contact if name, location, department, phone number, and or email address is incorrect.
Mapping Network Drives (Windows)
Instructions for mapping network drives on a Windows computer.
Cannot Send Messages from Shared Mailbox
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Changing TopNav Branding
Instructions for changing the TopNav branding on a page in Web CMS.
Printing to a Departmental Printer While Off Campus
Information on printing to a departmental printer while off campus.
Adding Secondary Exchange Accounts (Outlook 2019)
Instructions for adding a secondary Exchange account to Outlook 2019 on Windows.
Logging Into Connect4Education
Information about Connect4Education.
Adding an Access Code to a Ricoh Printer
Information on adding an access code to an MPS Ricoh printer.
Adding an Access Code to a Konica Minolta Printer (Windows)
Information on adding an access code to a Konica Minolta printer on a Windows computer.