Prompting to Load Manual Feeder to Print

Instructions for resolving an issue with a printer wanting to automatically print to the manual feeder.

Issue/Question

When I send a document to my printer, a message on the printer states:

Load MP Tray

or

Load MP Feeder

Cause

The Manual Paper (MP) tray or feeder is used when the paper in the default tray does not match the size needed for the document to be printed. Often times a setting on the document, the program, the computer's installation of the printer, or the printer itself has been changed, incorrectly identifying the paper in the default tray as not suitable for the document.

Resolution

1. Check the document's paper size through the document's Page Setup menu.
2. Check the program's print settings.
3. Check the printer's settings on the computer.
4. Check the printer's settings on the printer itself.

If you still have issues after running through these steps, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.