Fixing Queued Status

Summary

Instructions on what to do if your video is stuck in a queued status in Mediasite.

Body

Issue/Question

The video that I uploaded is stuck in Queued status / The video that I uploaded has an arrow beside it, but no percentage.

Environment

  • Mediasite

Resolution

This method requires that you reboot your computer If you are not able to reboot your computer, you may also use these instructions to attempt to re-upload the video. If this method does not work, please follow the instructions below.
  1. Restart the computer that you originally uploaded the video from.
  2. Re-upload the video.
  3. If you still have this issue after it has been 24 hours since you tried to re-upload the video, please contact the ITS Service Desk.

Details

Details

Article ID: 2442
Created
Mon 11/28/16 2:44 PM
Modified
Mon 4/1/24 3:42 PM

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Instructions for instructors on how to upload videos into MediaSite.