Body
Issue/Question
How do I add a WKU network printer to my computer?
Environment
- Managed Printer Services (MPS)
- Windows 11
Resolution
This process requires the user to be an Administrator on their machine. To grant yourself temporary Administrator Rights, you'll need to use the
Make Me Admin application.
Method 1: WKU - Add a Printer App (Recommended)
- Click Start .
- Begin typing WKU - Add a Printer.
- Click WKU - Add a Printer.
- Use the search bar in the top right corner of the app to find your printer. Enter the building abbreviation, optionally followed by a dash and room number (e.g.,
dsu-2113), then press Enter.
- Double-click a printer to install it.
Note: For security purposes, you must be a member of the proper Active Directory group(s) to install a printer. If you do not have permission, you will be prompted for a username and password.
Method 2: Windows Settings (Fallback)
If the WKU - Add a Printer app cannot be found or does not work, use the following steps:
- Click Start .
- Type Printer.
- Click Printers & scanners.
- Click the Add device button.
- Scroll to the bottom of the printer list and click Add Manually.
- Select Find a printer in the directory, based on location or feature, then click Next.
- A list of all Active Directory printers on campus will appear. Use the Location field to filter by building abbreviation (e.g., DSU, JRH) and click Find Now, or click the Location column header to sort alphabetically.
- Double-click a printer to install it.
Note: For security purposes, you must be a member of the proper Active Directory group(s) to install a printer. If you do not have permission, you will be prompted for a username and password.
If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.