Recording a Zoom Meeting to the Cloud With Closed-Captioning

Issue/Question

How do I record a Zoom meeting to the Zoom cloud with closed-captioning?

Environment

• Zoom

Resolution

1. Go here to make sure you have Audio Transcripts turned on for your recordings in your Zoom account settings.
2. Start a meeting or webinar. 
3. Click the Record button and choose Record to the Cloud.
4. After the meeting ends, you will receive an email that lets you know that your cloud recording is available. A short time later, you also receive a separate email letting you know that the audio transcript for the recording is available. These emails include links to view your recordings and transcript.