Body
Issue/Question
How do I access my student email account on my iPhone, iPod, or iPad?
Environment
Resolution
- Tap Settings.
- Tap Accounts & Passwords.
Note: If you are using iOS 10.3.3 or earlier, tap Mail instead.
Note: If you are using iOS 14 or later, tap Mail, then tap Accounts.
- Tap Add Account.
- Tap Microsoft Exchange.
- Enter in:
- Email:
Full email address (e.g. big.red123@topper.wku.edu)
- Description: Whatever you would like to describe it as
- Tap Next.
- Tap Sign in.
- If asked to to sign in to Apple Internet Accounts, select Continue.
- Enter in the information requested. You may need to type in your full email address and password.
- Authenticate using Microsoft Multi-Factor Authentication, if prompted.
- Tap what you would like to sync to the device.
- Tap Save.
- If messages/events do not start loading, restart the device to force the account to start syncing.