Changing States in Finesse

Summary

Instructions for changing the user's state in Cisco Finesse.

Body

Issue/Question

How do I change my state in Finesse?

Resolution

  1. Navigate to the top left corner of the Cisco Finesse web page.
  2. Select the drop-down menu to the right of the Cisco icon. On first login, this should read "Not Ready".
  3. Click on one of the listed states.

Details

Details

Article ID: 3166
Created
Wed 11/14/18 1:04 PM
Modified
Fri 11/16/18 10:26 AM

Related Articles

Related Articles (3)

Answering Calls Using Finesse
Instructions for making a call using Cisco FInesse.
Logging Into Finesse
Instructions for logging into Cisco Finesse
Signing Out of Cisco Finesse
Instructions for signing out of the Cisco Finesse web page.