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Signing Out of Cisco Finesse
Signing Out of Cisco Finesse
Tags
call
callcenter
calls
center
Cisco
finesse
phone
phones
VoiceServices
Issue/Question
How do I sign out of Cisco Finesse?
Resolution
The computer you log into must be using a wired connection in the same building as the call center.
Navigate to the top left corner of the
Cisco Finesse
web page
.
Select the
drop-down
menu
to the right of the
Cisco icon.
Ensure that your state is set to
Not Ready
.
Click the
Sign Out
button in the top right corner of the web page.
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Related Articles (3)
Answering Calls Using Finesse
Instructions for making a call using Cisco FInesse.
Changing States in Finesse
Instructions for changing the user's state in Cisco Finesse.
Logging Into Finesse
Instructions for logging into Cisco Finesse
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Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3169">https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3169</a><br /><br />Signing Out of Cisco Finesse<br /><br />Instructions for signing out of the Cisco Finesse web page.