Signing Out of Cisco Finesse

Issue/Question

How do I sign out of Cisco Finesse?

Resolution

The computer you log into must be using a wired connection in the same building as the call center.
  1. Navigate to the top left corner of the Cisco Finesse web page.
  2. Select the drop-down menu to the right of the Cisco icon.
  3. Ensure that your state is set to Not Ready.
  4. Click the Sign Out button in the top right corner of the web page.
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Details

Article ID: 3169
Created
Thu 11/15/18 9:31 AM
Modified
Fri 11/16/18 9:26 AM

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Instructions for making a call using Cisco FInesse.
Instructions for changing the user's state in Cisco Finesse.
Instructions for logging into Cisco Finesse