Service Catalog

Categories (7)

Classroom, Zoom, & AV Services

Classroom, AudioVisual, Digital Signage, and Zoom Requests
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Computer & Printer Services

• Computer or Device Issue or Request
• Printing Issue or Request
• AppStreaming or Lab Software Request
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Network or Voice Services

• Voice / Phone Issue or Request
• Wired or Wi-Fi Network Issues
• Departmental Device Request
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Project & Event Services

• Construction Project Requests
• Library Event Requests
• Special Event Requests
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Reporting & Programming Services

• Request Programming Services
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Security Services

• Electronic Access Control Requests
• Video Surveillance Issues
• Guest Accounts, VPN, MFA
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Software or System

• WKU Systems Issue or Request (ex., Email, Microsoft, Blackboard, Banner, Mediasite)
• Active Directory Issue or Request
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