Service Catalog

Categories (12)

Accounts & Access Services

• Active Directory Access
• Shared/Personal Folder Requests
• Banner/TopNet Access
Expand

Campus Phone Services

• Report Phone/Fax Issues
• Request Phone / Jabber Features
• Ask Billing Questions
Expand

Classroom & Lab Services

• Report Classroom/Lab Issues
• Request AppStreaming or Class/Lab Software
• Request Sponsored Lab Accounts
Expand

Computer & Printer Services

• Report Faculty/Staff Computer Issues
• Computer Purchase Requests
• Report Printing Issues
Expand

Conferencing & AV Services

• Conferencing Requests
• Audiovisual Requests
• Digital Signage Requests
Expand

Email & Calendar Services

• Student/Employee Email Requests
• Shared Mailbox Requests
• Mailing List Requests
Expand

Network & Wi-Fi Services

• Report Wired or Wi-Fi Network Issues
• Report Cable TV Issues
• Game & Network Device Requests
Expand

Project & Event Services

• Construction Project Requests
• Library Event Requests
• Special Event Requests
Expand

Reporting & Programming Services

• Request Programming Services
Expand

Security Services

• Report Video Surveillance Issues
• Electronic Access Control Requests
• Police Department Requests
Expand

Software Services

• Accessibility Software
• Adobe Creative Cloud License
Expand

WKU System Services

• Report WKU System Issues
• Cisco VPN Requests
• Blog/Server Hosting Requests
Expand