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Categories (12)
Accounts & Access Services
• Active Directory Access
• Shared/Personal Folder Requests
• Banner/TopNet Access
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Campus Phone Services
• Report Phone/Fax Issues
• Request Phone / Jabber Features
• Ask Billing Questions
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Classroom & Lab Services
• Report Classroom/Lab Issues
• Request AppStreaming or Class/Lab Software
• Request Sponsored Lab Accounts
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Computer & Printer Services
• Report Faculty/Staff Computer Issues
• Computer Purchase Requests
• Report Printing Issues
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Conferencing & AV Services
• Conferencing Requests
• Audiovisual Requests
• Digital Signage Requests
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Email & Calendar Services
• Student/Employee Email Requests
• Shared Mailbox Requests
• Mailing List Requests
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Network & Wi-Fi Services
• Report Wired or Wi-Fi Network Issues
• Report Cable TV Issues
• Game & Network Device Requests
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Project & Event Services
• Construction Project Requests
• Library Event Requests
• Special Event Requests
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Reporting & Programming Services
• Request Programming Services
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Security Services
• Report Video Surveillance Issues
• Electronic Access Control Requests
• Police Department Requests
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Software Services
• Accessibility Software
• Adobe Creative Cloud License
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WKU System Services
• Report WKU System Issues
• Cisco VPN Requests
• Blog/Server Hosting Requests
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Add/Remove Active Directory Group/Folder Access
Request Electronic Access Control Service
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
Request Programming Services
Request User Access Modification for a Shared Mailbox or Calendar
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Request User Access Modification for a Shared Mailbox or Calendar
Request Sponsored Computer Lab Accounts
Report a Google Workspace Issue
Enable Cisco Jabber Instant Messaging
Report Game Console Wi-Fi Issue
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