Service Catalog

Categories (12)

Accounts & Access Services

• Active Directory Access
• Shared/Personal Folder Requests
• Banner/TopNet Access
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Campus Phone Services

• Report Phone/Fax Issues
• Request Phone / Jabber Features
• Ask Billing Questions
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Classroom & Lab Services

• Report Classroom/Lab Issues
• Request AppStreaming or Class/Lab Software
• Request Sponsored Lab Accounts
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Computer & Printer Services

• Report Computer or Device Issue or Request
• Report Library Equipment Issue
• Report Printing Issue or Request
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Conferencing & AV Services

• Conferencing Requests
• Audiovisual Requests
• Digital Signage Requests
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Email & Calendar Services

• Student/Employee Email Requests
• Shared Mailbox Requests
• Mailing List Requests
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Network & Wi-Fi Services

• Report Wired or Wi-Fi Network Issues
• Report Cable TV Issues
• Game & Network Device Requests
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Project & Event Services

• Construction Project Requests
• Library Event Requests
• Special Event Requests
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Reporting & Programming Services

• Request Programming Services
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Security Services

• Report Video Surveillance Issues
• Electronic Access Control Requests
• Police Department Requests
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Software Services

• Accessibility Software
• Adobe Creative Cloud License
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WKU System Services

• Report WKU System Issues
• Cisco VPN Requests
• Blog/Server Hosting Requests
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