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Services or Offerings?
Activate Faculty/Staff Advising Access
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
Add/Remove Active Directory Group/Folder Access
  1. Services
  2. Accounts & Access Services
  3. Active Directory Access Services
Do you need to request a change to an employee’s Active Directory group/folder access?
Change Manager of Shared Mailbox or Calendar Request
  1. Services
  2. Email & Calendar Services
  3. Shared Mailbox & Calendar Services
Do you need to change the manager of a shared mailbox (e.g., bigred@wku.edu) or calendar account?
Confirm Student Worker Account Access
  1. Services
  2. Accounts & Access Services
Do you need to confirm your department’s existing student worker accounts in order to keep them active?
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Create / Modify / Delete Slate Access
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to remove or grant access to a user in Slate?
Create a Mailing List
  1. Services
  2. Email & Calendar Services
  3. Mailing List Services
Do you need a mailing list created for your WKU organization?
Create Affiliate (Non-Employee) Account
  1. Services
  2. Email & Calendar Services
  3. Email Creation Services
Do you need to request an email account be created for a WKU affiliate?
Create Part Time Staff Email Account
  1. Services
  2. Email & Calendar Services
  3. Email Creation Services
Do you need to request an Exchange (@wku.edu) email account be created for a Part Time Staff member?
Create/Modify a Custom Shared Folder
  1. Services
  2. Accounts & Access Services
  3. Shared Drive Services
Do you need to have a custom shared folder created or the name changed of a current one?
Deactivate Student Worker Accounts
  1. Services
  2. Accounts & Access Services
Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?
Modify Rights to Banner Index Number
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to request changes to an employee’s access to a Banner Index Number?
Questions about Billing or Account Information
  1. Services
  2. Campus Phone Services
  3. Billing & Account Services
Do you have questions about billing or account changes regarding WKU phone services?
Report New Banner Finance Index Number
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Did you create a new index number in Banner Finance and need to report it to WKU IT?
Request an Increase to Guest Account Creation Limit
  1. Services
  2. Accounts & Access Services
  3. Guest Account Services
Do you need to create more than 20 concurrent Guest Accounts?