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Services or Offerings?
Do you need to have an employee activated as an advisor after they have completed AARC advising training?

Do you need to request a change to an employee’s Active Directory group/folder access?

Do you need to change the manager of a shared mailbox (e.g., or calendar account?

Do you need to confirm your department’s existing student worker accounts in order to keep them active?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you need to remove or grant access to a user in Slate?

Do you need a mailing list created for your WKU organization?

Do you need to request an email account be created for a WKU affiliate?

Do you need to request an Exchange ( email account be created for a Part Time Staff member?

Do you need to have a custom shared folder created or the name changed of a current one?

Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?

Do you need to request changes to an employee’s access to a Banner Index Number?

Do you have questions about billing or account changes regarding WKU phone services?

Did you create a new index number in Banner Finance and need to report it to WKU IT?

Do you need to create more than 20 concurrent Guest Accounts?