Knowledge Base

Categories (11)

Campus Phone & Voicemail

Articles about telephone services, fax lines, and the voicemail system.

Campus Services

Articles about non-IT campus services.

Computer, Devices, & Printers

Articles about computers, printers, and peripheral devices NOT utilized in a classroom or lab.

Discounts & Purchasing

Articles about discounts on equipment, cellular devices, and services are available through WKU ITS.

Email & Calendars

Articles about WKU related email accounts.

ITS Services & Resources

Articles about ITS services and resources offered by WKU ITS.

Mobile Devices

Articles about mobile devices including Android, iOS, and tablet devices.

Network & Wi-Fi

Articles about the campus network, wireless, and cable television services.

Software & Programs

Articles about software and programs supported by WKU ITS. (e.g., Adobe Acrobat, Microsoft 365, Microsoft Office, SPSS, SAS, Respondus, etc.)

WKU Accounts & Passwords

Articles about WKUIDs, NetIDs, and Guest Accounts.

WKU Systems

Articles about WKU systems. (e.g., Blackboard, Library, TopNet, myWKU, Banner, Omni CMS, iWKU app etc.)