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Knowledge Base
Categories (11)
WKU Accounts & Passwords
Articles about WKUIDs, NetIDs, and Guest Accounts.
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WKU Systems
Articles about WKU systems. (e.g., Blackboard, Library, TopNet, myWKU, Banner, Omni CMS, etc.)
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Software & Programs
Articles about software and programs supported by WKU ITS. (e.g., Adobe Acrobat, Office 365, Microsoft Office, SPSS, SAS, Respondus, etc.)
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Computer, Devices, & Printers
Articles about computers, printers, and peripheral devices NOT utilized in a classroom or lab.
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Network & Wi-Fi
Articles about the campus network, wireless, and cable television services.
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Mobile Devices
Articles about mobile devices including Android, iOS, and tablet devices.
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Email & Calendars
Articles about WKU related email accounts.
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ITS Services & Resources
Articles about ITS services and resources offered by WKU ITS.
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Campus Phone & Voicemail
Articles about telephone services, fax lines, and the voicemail system.
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Discounts & Purchasing
Articles about discounts on equipment, cellular devices, and services are available through WKU ITS.
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Campus Services
Articles about non-IT campus services.
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Additional Resources
Popular Articles
Locking/Unlocking Dell Monitor Preference Menu
Creating a Mail Merge (macOS)
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Printing to a Student Technology Center (STC) Printer from Personal Device
Logging into TopNet
Recent Articles
Editing a Mediasite Presentation
Selecting All Content
Purchasing an ID Card Swiper
Issues Pulling Report from ID Card Swiper
Installing WKU ID Card Swiper Software
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