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Knowledge Base
Categories (11)
WKU Accounts & Passwords
Articles about WKUIDs, NetIDs, and Guest Accounts.
WKU Systems
Articles about WKU systems. (e.g., Blackboard, Library, TopNet, myWKU, Banner, OU Campus, etc.)
Software & Programs
Articles about software and programs supported by WKU ITS. (e.g., Adobe Acrobat, Office 365, Microsoft Office, SPSS, SAS, Respondus, etc.)
Computer, Devices, & Printers
Articles about computers, printers, and peripheral devices NOT utilized in a classroom or lab.
Network & Wi-Fi
Articles about the campus network, wireless, and cable television services.
Mobile Devices
Articles about mobile devices including Android, iOS, and tablet devices.
Email & Calendars
Articles about WKU related email accounts.
ITS Services & Resources
Articles about ITS services and resources offered by WKU ITS.
Campus Phone & Voicemail
Articles about telephone services, fax lines, and the voicemail system.
Discounts & Purchasing
Articles about discounts on software, equipment, and cellular devices that are available through WKU ITS.
Campus Services
Articles about non-IT campus services.
Additional Resources
Popular Articles
Installing Microsoft Office 365 on a Personally Owned Mac
Logging into CPDOnline
Installing Microsoft Office 365 (Windows)
Logging into TopNet
Printing to a Student Technology Center (STC) Printer from Personal Device
Recent Articles
Installing and Configuring Cisco AnyConnect VPN (Windows)
Mapping Network Drives (Windows 10)
Changing a Submitted Assignment
Linking Cells between Multiple Excel Documents
Solver Add-in Run-time Error 53
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