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Knowledge Base
Categories (11)
WKU Accounts & Passwords
Articles about WKUIDs, NetIDs, and Guest Accounts.
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WKU Systems
Articles about WKU systems. (e.g., Blackboard, Library, TopNet, myWKU, Banner, Omni CMS, etc.)
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Software & Programs
Articles about software and programs supported by WKU ITS. (e.g., Adobe Acrobat, Office 365, Microsoft Office, SPSS, SAS, Respondus, etc.)
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Computer, Devices, & Printers
Articles about computers, printers, and peripheral devices NOT utilized in a classroom or lab.
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Network & Wi-Fi
Articles about the campus network, wireless, and cable television services.
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Mobile Devices
Articles about mobile devices including Android, iOS, and tablet devices.
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Email & Calendars
Articles about WKU related email accounts.
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ITS Services & Resources
Articles about ITS services and resources offered by WKU ITS.
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Campus Phone & Voicemail
Articles about telephone services, fax lines, and the voicemail system.
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Discounts & Purchasing
Articles about discounts on equipment, cellular devices, and services are available through WKU ITS.
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Campus Services
Articles about non-IT campus services.
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Additional Resources
Popular Articles
Locking/Unlocking Dell Monitor Preference Menu
Creating a Mail Merge (macOS)
Google Chrome Asking to Save Each File Before Downloading
Printing to a Student Technology Center (STC) Printer from Personal Device
Logging into CPDOnline
Recent Articles
Accessing Shared Mailbox Accounts
Cannot Connect to Library Database
Issues Accessing the Online Interlibrary Loan System (ILL)
ILL Error: Unable to Process Your Request
ILL Error: Please Sign Out of All Other Institutions
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Outlook
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MacBook
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OmniCMS
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