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Information regarding supported operating systems for the Respondus LockDown Browser.
Information about self-granting admin privileges on Windows machines.
Instructions for installing Cisco Jabber.
Instructions for adding a networked printer through Active Directory.
Instructions for opening Device Manager after granting administrator rights.
Instructions for installing applications using the Software Center app on a WKU-Owned Windows device.
Instructions for updating the Software Center app to get the latest list of apps available.
Information about software in the Software Center app failing to install on Windows devices.
Instructions to edit permissions for Zoom Desktop Client for Windows if Zoom cannot see the built-in webcam and there are no other programs using the webcam concurrently with Zoom.
Instructions on how to change priority of Internet connection options. This is useful for docked laptop setups where wireless is trying to connect before Ethernet, causing issues.
Instructions for setting up the Cisco VPN in Windows for the first time.
Instructions for joining WKU-SECURE on a Windows 10 computer.
Instructions on how to recover a missing window that is off-screen.
Can't see USB webcam under Camera options in Zoom
Instructions for installing the Zoom Add-In for Outlook 365 accounts.