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Supported Browsers and Operating Systems
Information regarding supported browsers for Blackboard.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Adding a Network Printer (Windows)
Instructions for adding a networked printer through Active Directory.
Adding a Printer Directly to Computer
Information on adding a printer directly connected to a computer.
Installing and Configuring Cisco Secure Client VPN (Windows)
Instructions for setting up Cisco Secure Client VPN in Windows.
Upgrading WKU-Owned Dells From Windows 10 to Windows 11
Instructions for upgrading WKU-Owned Dells to Windows 11.
Installing Microsoft 365 on Personal Device
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
SAS Installation Cannot Continue
Instructions for completing an installation of SAS 9.4 on a Windows computer where the installer is expired.
Software Failing to Install Through Software Center
Information about software in the Software Center app failing to install on Windows devices.
Software Center Missing Application(s)
Instructions for updating the Software Center app to get the latest list of apps available.
Accessing WKU Exchange Accounts After Migration to Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
Shared Mailbox Deleted Items Stored in Personal Account Deleted Items
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
Deleting Content with Account Over Quota
Instructions for deleting content when the personal drive is over quota.
Prompting for Administrator Account
Information about self-granting admin privileges on Windows machines.