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File Explorer Freezing
Information about File Explorer freezing in Windows 11.
Software Requires .Net Framework 2.0, 3.0, or 3.5 to Install
Instructions for installing .NET Framework 2.0, 3.0, or 3.5 using Software Center.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Repairing Adobe Acrobat
Instructions for running a repair of Adobe Acrobat Reader or Pro.
Prompting for Administrator Account
Information about self-granting admin privileges on Windows machines.
Installing and Configuring Cisco Secure Client VPN
Instructions for setting up Cisco Secure Client VPN.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Windows 11 Upgrade
Instructions for initiating a Windows 11 upgrade through software center.
Respondus LockDown Browser Supported Operating Systems
Information regarding supported operating systems for the Respondus LockDown Browser.
Resolving Memory Could Not Be Read Error
Instructions for resolving Memory Could Not Be Read error in Adobe Acrobat on Windows device.
Your Organization Has Disabled This Device - Error Code 135011
Information to resolve Error Code 135011 on Windows machines.
Enabling the Developer Tab in Outlook (Windows)
Instructions on how to turn on the Developer tab because it is not visible by default.
Dropping Off a Device to be Serviced
Information on where to drop off your device when it needs to be services by TopperTech.
Using the Locked Print Function on Ricoh MPS Devices
Instructions for Locked Print Function on Ricoh printers for Windows devices.
Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.