Issue/Question
How do I add a WKU network printer to my computer?
Environment
- Managed Printer Services (MPS)
- Windows 10
- Windows 11
Resolution
This process requires the user to be an Administrator on their machine. To grant yourself temporary Administrator Rights, you'll need to use the
Make Me Admin application.
- Click Start .
- Type Printer.
- Click Printers & scanners.
- Click Add a printer or scanner.
Note: In Windows 11, click Add device button.
- Scroll to the bottom of the printer list and click The printer that I want isn't listed.
Note: In Windows 11, scroll to bottom of printer list and click Add Manually.
- Select Find a printer in the directory, based on location or feature.
- Click Next.
- You will be given a list of all Active Directory printers on campus. You can use the available tools to search for the printer, or select one from the generated list.
Note: The Location field is helpful when locating printers. Typing the building abbreviation (ex., DSU for Downing Student Union, JRH for Jody Richards Hall, and so on) and clicking Find Now displays printers exclusive to that building. Alternatively, click Location column to sort alphabetically.
- Double-click a printer to install it.
Note: For security purposes, you must be a member of the proper Active Directory group(s) to install a printer. If you do not have permission, you will be prompted for a username and password.