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Reporting Issues with Remote Labs
Information about instructors getting assistance with remote labs for students.
Installing and Configuring Cisco AnyConnect VPN (macOS)
Instructions for setting up the Cisco VPN in macOS.
Creating a New Outlook Profile
Instructions for creating a new Outlook profile.
Campus Cable Information
Information regarding campus cable problems and reporting them.
Using a Router or Switch
Information about using routers or switches on campus.
Unreliable or Slow Wireless Connection
Information and instructions regarding unreliable and slow wireless connections on WKU's network.
Using Cisco AnyConnect VPN (Android)
Instructions for using the Cisco AnyConnect VPN after it has been installed on an Android device.
Devices that Cannot Connect to WKU Internet
Information about consoles and devices that cannot get WKU network access.
Setting up Cisco AnyConnect VPN (Windows)
Instructions for setting up the Cisco VPN in Windows for the first time.
Having Issues with Third-Party Publishers
Instructions on what to do when you have issues with Blackboard's publisher integration plugins.
Connecting to WKU-SECURE (macOS)
Instructions for connecting to the WKU-SECURE network on a macOS computer.
Installing Cisco AnyConnect VPN (Windows)
Instructions for setting up the Cisco VPN in Windows.
Cannot Connect to Library Database
Information about getting logged into the Library's databases.
Connecting Google Home to WKU-WIRELESS
Instructions for connecting a Google Home to WKU-Wireless.
Registering a Credit Card Reader on the Network
Instructions on how to get a card reader registered on the WKU network.