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Connecting to a Wireless Network
Instructions for connecting to a wireless network (WKU-SECURE, WKU-WIRELESS, and WKU-GUEST)
Having Issues with Third-Party Publisher Integrations in Blackboard
Instructions on what to do when you have issues with Blackboard's publisher integration plugins.
Adding a Network Printer (Windows)
Instructions for adding a network printer to Windows machines.
Transferring a Call to AudioVisual Support
Details on how to transfer a client to AudioVisual Support when they are in need of immediate assistance with a classroom, conference room, Zoom Room, Connect/IVS class, or with digital signage.
Installing and Configuring Cisco Secure Client VPN
Instructions for setting up Cisco Secure Client VPN.
Manually Syncing Email
How to manually sync an unpopulated mailbox in Outlook.
Experiencing Wi-Fi Problems
Information and instructions regarding problems connecting to WKU's wireless networks.
Unreliable or Slow Wireless Connection
Information regarding unreliable and slow wireless connections on WKU's network.
Connecting to Wireless Network (Chromebook)
Instructions for connecting a Chromebook to WKU-Secure.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Devices Unable to Connect to WKU Internet
Information about consoles and devices unable to access WKU network.
Setting Up and Configuring Respondus
Instructions for configuring Respondus to interact with WKU Blackboard.
Connecting a Game Console / Streaming Device to Internet
Information about how to access the internet on game consoles and streaming media players.
Filter Network Content Prompt
Information about socket filter prompts that appear on macOS after installing Cisco Secure Client VPN.
Connecting WKU OneDrive Accounts to Blackboard
Instructions for connecting a WKU OneDrive account to Blackboard.