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Cannot Connect to Library Database
Information about getting logged into the Library's databases.
Installing and Configuring Cisco Secure Client VPN (macOS)
Instructions for setting up Cisco Secure Client VPN in macOS.
Installing and Configuring Cisco Secure Client VPN (Windows)
Instructions for setting up Cisco Secure Client VPN in Windows.
Experiencing Wi-Fi Problems
Information and instructions regarding problems connecting to WKU's wireless networks.
Adding a Network Printer (Windows)
Instructions for adding a networked printer through Active Directory.
Connecting to Wireless Network (Chromebook)
Instructions for connecting a Chromebook to WKU-Secure.
Having Issues with Third-Party Publisher Integrations
Instructions on what to do when you have issues with Blackboard's publisher integration plugins.
Using Cisco Secure Client VPN (Android)
Instructions for using the Cisco Secure Client VPN after it has been installed on an Android device.
Filter Network Content Prompt
Information about socket filter prompts that appear on macOS after installing Cisco Secure Client VPN.
Setting Up and Configuring Respondus
Instructions for configuring Respondus to interact with WKU Blackboard.
Missing McGraw-Hill Grades
Information regarding missing grades from McGraw-Hill Connect.
Cannot Load Blackboard Website
Information regarding what to do if Blackboard will not load.
Registering a Credit Card Reader on the Network
Instructions on how to get a card reader registered on the WKU network.
Connecting Google Home to WKU-WIRELESS
Instructions for connecting a Google Home to WKU-Wireless.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.