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Microsoft Office
Microsoft Office 2019 (Windows)
Outlook 2019 (Windows)
Creating a New Outlook Profile
Creating a New Outlook Profile
Tags
email
Outlook
accounts
account
create
office
365
connect
profile
creating
emails
profiles
making
Office365
migration
make
connecting
outlook2019
outlook365
Issue/Question
How do I create a new Outlook profile?
Environment
Microsoft Office
Outlook
Resolution
If you used local folders to store mail previously in Outlook, you will need to add these folders back in order to access / add additional messages to those folders. Please see
this article
for instructions on adding previously created local folders to Outlook.
If it is open, close Outlook.
Click the Windows
button
.
Note:
On Windows 10 you may also right-click the
Start button
.
Select
Control Panel
.
At the top right, ensure
View by:
is set to
Large icons
or
Small Icons
.
Select
Mail
.
Click
Show Profiles...
Click
Add...
Enter a new
Profile Name.
Click
OK.
Proceed through the
Auto Account Setup
wizard.
If prompted, authenticate with
Duo
.
Note:
If you receive message
Allow this website to configure server settings?
, check
Don't ask me again
, click
Allow
.
After the profile has been added, return to the
Show Profiles...
menu.
From the dropdown, select the
new profile you just created
.
Click
Apply
to use this profile when opening Outlook.
Click
OK.
Open
Outlook
.
Note:
It may take some time to populate all emails / folders when Outlook first connects to the account.
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Details
Article ID:
3657
Created
Tue 9/22/20 11:18 AM
Modified
Thu 9/24/20 8:43 AM
Related Articles (2)
Accessing WKU Exchange Accounts After Migration to Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
Restoring Local Mail (Outlook for Windows)
Instructions for restoring local mail in Outlook for Windows.
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Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3657">https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3657</a><br /><br />Creating a New Outlook Profile<br /><br />Instructions for creating a new Outlook profile.