Software & Programs

Articles about software and programs supported by WKU ITS. (e.g., Adobe Acrobat, Microsoft 365, Microsoft Office, SPSS, SAS, Respondus, etc.)

Categories (9)


Articles about Adobe Creative Cloud products (Acrobat, Dreamweaver, Photoshop, Illustrator, and so on), Sign, and other Adobe releases.


Articles about issues with the AppXtender software.


Articles about the Mathematica program.

Microsoft 365

Articles about the Microsoft 365 program.

Microsoft Office

Articles about the Microsoft Office Suite programs.


Articles about the Respondus program.


Articles about the SAS software.


Articles about the SPSS software.

Web Browsers

Articles about issues with the web browsers Chrome, Firefox, Safari, and Internet Explorer.

Articles (19)

Accessing MathWorks MATLAB Software

Instructions for downloading and installing MATLAB or using MATLAB Online.

Converting .pages to .docx

Instructions for converting a Pages document to a Word document.

Converting Pictures to Vector Images

Information about vector images and conventional image formats.

Enrolling into Azure Dev Tools for Teaching

Instructions for enrolling into Azure Dev Tools for Teaching.

Exporting Keynote Presentations for PowerPoint

Instructions for exporting Keynote presentations to PowerPoint format.

Finding Automatic Backup Software

Information for getting software to automatically backup data from a computer to an external hard drive.

Hyperlink Has Incorrect Destination

Information on when a hyperlink doesn't direct to the expected website.

Installing ArcGIS

Information about installing ArcGIS on WKU-owned Windows machines.

Installing Citrix Workspace (formerly Citrix Receiver)

Instructions for installing the Citrix Workspace (formerly known as Citrix Receiver.)

Installing Kaufman Hall Axiom Budgeting Software

Instructions for installing the Kaufman Hall Axiom budgeting software.

Installing Read&Write

Instructions for installing Read&Write software.

Issues with PuTTY

Information on getting assistance with PuTTY.

Issues with Titanium

Information about installing and troubleshooting the Titanium Scheduling Software.

Logging in to Financial Edge

Instructions on how to log in to Financial Edge (Blackbaud).

Logging into Microsoft Imagine / Azure Dev Tools for Teaching

Information about logging into Microsoft Imagine for CIT, BS, and SM students.

Requesting Accessibility Software

Instructions for requesting accessibility software.

Resolving Java Corrupt Error Message

Instructions for resolving a corruption error when installing Java.

Signing up to Handshake as an Employer

How to sign up to Handshake as an employer so you can post job listings

Transferring Software Licenses on WKU-Owned Computers

Information on transferring software licenses on software purchased for WKU-owned computers.