Articles about the Microsoft 365 program.

Categories (4)

Bookings With Me

Articles about Microsoft Bookings With Me.

Microsoft 365 (macOS)

Articles about Microsoft 365 for macOS devices.

Microsoft 365 (Windows)

Articles about Microsoft 365 for Windows devices.


Articles about Microsoft OneDrive.

Articles (26)

Accessing Microsoft Copilot

Information regarding how to access Microsoft Copilot.

Accessing Shared Mailbox Accounts

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Accessing WKU Exchange Accounts After Migration to Microsoft 365

Information about updating mail application credentials after having your email account migrated to Microsoft 365.

Adding Members in Microsoft Teams

Instructions for adding a new member to an existing Team or Channel within Microsoft Teams.

Cannot Save as Adobe PDF in Microsoft Word

Instructions on how to fix the Save as Adobe PDF function in Microsoft Word.

Creating a Hyperlink to a Specific Location Within the Same Word Document

Instructions for creating a hyperlink in a Word document that leads to a specific location on the same document.

Creating a Mailing Group in Microsoft 365

Instructions on creating mailing groups in Outlook.

Creating New Rows or Columns

Instructions for creating (inserting) new rows or columns in an Excel spreadsheet.

Deactivating Microsoft 365 Licenses

Instructions on deactivating Microsoft 365 licenses so you can install it on a different device.

Installation Failing To Start

Information about Microsoft 365 installations failing to start.

Installing Add-Ins

Instructions for adding add-ins to Office 2019 apps for macOS computers.

Installing Microsoft 365

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Microsoft 365 Compatibility Mode

Information about when [Compatibility Mode] is displayed in title bar of Microsoft 365 applications.

Microsoft Word 365 Storing Documents in Cloud Storage

Information about Microsoft Word 365 auto-saving documents in cloud storage.

No Audible Notifications in Outlook (macOS)

Instructions for enabling audible notifications in Outlook.

Removing Microsoft Teams from Start-Up

How to prevent Microsoft Teams from attempting to launch each time the computer boots.

Resolving Editing Permissions Error

Instructions on how to fix the error: "Your account doesn't allow editing..."

Searching for Text in Microsoft Word Document

Instructions for locating a word or phrase on a document in Microsoft Word.

Setting Outlook to Open Links Using Default Browser

Instructions for setting Outlook to open links using the default browser.

Shared Mailbox Deleted Items Stored in Personal Account Deleted Items

Information about shared mailboxes' deleted items going to a user's personal deleted items folder.

Shared Mailbox Folders Not Appearing

Instructions for disabling the Cached Exchange Mode in order to resolve Shared Mailbox sync issues.

Start Page Numbering After Cover Page

Instructions for start page numbering in Microsoft Word.

Subscription Expired Message

Information about Microsoft 365 stating that the subscription has expired.

Turning Off Smart Quotes in Word

Instructions to prevent Word from automatically replacing single and double quotation marks with curved typographer's quotes also known as smart quotes.

Using TopperMail Account with Microsoft 365 Trial Version

Information about using your TopperMail account with a trial version of Microsoft 365.

View Successful and Unsuccessful Account Login History

Instructions to view login history for Microsoft 365 accounts.