 Microsoft 365

Information on the limitation of Contact Lists in Outlook for Mac.

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Information about updating mail application credentials after having your email account migrated to Microsoft 365.

Instructions on what to do if your Microsoft 365 installation hangs in the last 30% of the install.

Instructions on how to fix the Save as Adobe PDF function in Microsoft Word.

Instructions for creating a hyperlink in a Word document that leads to a specific location on the same document.

Instructions on creating mailing groups in Outlook.

Instructions on how to create a form or template to send the same or similar emails without having to re-type them over and over.

Instructions on deactivating Office365 licenses so you can install it on a different device.

Instructions on how to turn on the Developer tab because it is not visible by default.

Information about Microsoft 365 installations failing to start.

Instructions for adding add-ins to Office 2019 apps for macOS computers.

Instructions for current Faculty/Staff/Students on installing Microsoft 365 for free on their personal Android device.

Instructions for current Faculty/Staff/Students on installing Microsoft 365 for free on their personal iPhone/iPad.

Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Windows computer. Currently, Office 365 offers Office 2016.

Instructions for current Faculty/Staff/Students on installing Microsoft 365 for free on their personal Mac.

Information about installing Microsoft Office on a ChromeOS device.

Instructions for installing Microsoft Office on a WKU-owned macOS device.

Information regarding Microsoft Office taking a long time / failing to install on Windows computers.

Information about Microsoft Word 365 auto-saving documents in cloud storage.

Information on what functions are unavailable in the "New" mode of Outlook for Mac.

Information on the behavior of how Outlook for Mac creates events when multiple calendars are configured for an account.

Information about run-time errors when using an unsupported version of Adobe Acrobat with newer versions of Microsoft Office on macOS devices.

How to prevent Microsoft Teams from attempting to launch each time the computer boots.

Instructions for allowing Keychain Access to Office apps on macOS computers.

Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.

Instructions on how to fix the error: "Your account doesn't allow editing..."

Instructions on how to create a new email using a form (template) you have already saved in Outlook for Windows.

Information about shared mailboxes' deleted items going to a user's personal deleted items folder.

Information about Microsoft 365 stating that the subscription has expired.

Instructions to prevent Word from automatically replacing single and double quotation marks with curved typographer's quotes also known as smart quotes.

Information about using a WKU email address with Microsoft Teams.

Information about using your TopperMail account with a trial version of Microsoft 365.

Instructions to view login history for Microsoft 365 accounts.