Creating a Mailing Group in Microsoft 365

Issue/Question

How do I create mailing groups in Outlook that will serve as a distribution list?

Environment

  • OWA

Resolution

When adding members to your group, please note the following:
 
  1. Only WKU accounts can be added.
  2. WKU does not provide separate back-ups of Microsoft 365 group data.
  3. Microsoft 365 groups expire and are deleted after 180 days of inactivity (alerts sent 30, 15, and 1 day(s) before).  Note: Activity includes viewing/reading messages, not just sending.
  1. Sign into OWA.
  2. Navigate to the Groups folder in the menu panel.
  3. Expand Groups and select New group.
  4. Create a Name and Description for the mailing group.
    Note:     The title of the group will be listed under the name box. For example, it will look something like ***_UserManaged which will be shown in the Groups folder once created.
  5. For the Email address box, you may use the title as the email address.
    Note: For example, the email address will look something like ***_UserManaged@groups.wku.edu  and it should populate the email address for you.
  6. Select Create and add members to the group.
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