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- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information regarding Calendly software.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for adding a profile photo to WKU Email in OWA.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding WKU Email to an iOS device using the Outlook for iOS app.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for resetting an account in Outlook for macOS.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for setting Outlook to open links using the default browser.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for toggling the sidebar off and on for Outlook 2019.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on creating mailing groups in Outlook.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for making an appointment in Outlook.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Distribution Lists
Information about sending meeting requests to listserv addresses.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Exchange account through the Outlook for Android app.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for installing Microsoft Office on a WKU-owned macOS device.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.