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Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Information about updating mail application credentials after having your email account migrated to Microsoft 365.

Instructions for viewing shared calendars for Outlook 2019 on a Windows computer.

Instructions for opening an MSG file on macOS.

Instructions on creating mailing groups in Outlook.

Instructions for how to sync Outlook calendar with Zoom so that both reflect each other's calendar events and/or contacts.

Information about Outlook Web Access (OWA) loading a non-WKU account when clicking a link to navigate to the account.

Information about sending emails from shared mailbox accounts migrated to Microsoft 365.

Instructions for adding a secondary Exchange account to Outlook 2019 on Windows.

Information about shared mailboxes' deleted items going to a user's personal deleted items folder.

Instructions for allowing Keychain Access to Office apps on macOS computers.

Instructions for current Faculty/Staff/Students on installing Microsoft 365 for free on their personal Mac.

Information about installing Microsoft Office on a ChromeOS device.

Information about emails not sending from the Windows 10 email creation utility.

Instructions on how to enable the creation of contact lists on Outlook for macOS.

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