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- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
Information and instructions for correcting display problems from Office 2016 on Windows 10 computers.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for resolving attachment issue in Outlook application on macOS.
- Knowledge Base
- Software & Programs
- Microsoft Office
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding an Exchange account to an iOS device using the Outlook for iOS app.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Exchange account through the Outlook for Android app.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Bookings With Me
Instructions for creating new meetings using Bookings with Me.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for scheduling a recurring Zoom meeting with Outlook using the Zoom Desktop client.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for installing Microsoft Office on a WKU-owned macOS device.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for correcting Outlook 2019 not being able to search for mail.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
Instructions on how to delay the delivery of an email in Outlook 2016.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on creating mailing groups in Outlook.
- Knowledge Base
- WKU Systems
- Duo
Instructions for WKU employees on how to enroll their account with Duo.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for how to sync Outlook calendar with Zoom so that both reflect each other's calendar events and/or contacts.