Issue/Question
How do I set a vacation / out of office message?
Environment
Cause
Microsoft has started ending support for Legacy Outlook for Mac and Classic Outlook for Windows. If you receive the following error message when trying to setup an automatic reply, switch to New Outlook or use OWA instructions below.
Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.
Resolution
- Log into your account through Webmail Login.
- Click on settings in upper right corner.
- Click Account in the left menu.
- Click Automatic replies.
- Toggle on Turn on automatic replies.
- Check-mark Send replies only during this time period.
- Enter Start time and End time.
- Enter your automatic reply message.
Note: If desired, check-mark Send automatic replies outside your organization or Send replies only to contacts and copy and paste your message in the box below.
- Click Save.
- Log into your account through Webmail Login.
- Click on your picture or initials in the upper right corner.
- Click Open another mailbox.
- Type shared mailbox, then select.
- Click Open.
- Click Settings icon in the upper right corner.
- Click the Account in the left menu.
- Click Automatic Replies.
- Toggle on Turn on automatic replies.
- Check-mark Send replies only during this time period.
- Enter the Start time and End time.
- Enter your automatic reply message.
Note: If desired, check-mark Send automatic replies outside your organization or Send replies only to contacts and copy and paste your message in the box below.
- Click Save.
If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.