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Creating a Hyperlink to a Specific Location Within the Same Word Document
Instructions for creating a hyperlink in a Word document that leads to a specific location on the same document.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Receiving User Does Not Have Access Privileges Permission Error (macOS)
Information regarding files synced through the OneDrive for macOS app that are giving a permissions error.
Adding Shared Calendars (Outlook 2019 macOS)
Instructions for adding a shared calendar in Outlook 2019 on macOS computers.
Removing Conflicting Office Account License Files (macOS)
How to remove all License Files from a Mac
Turning Off Smart Quotes in Word
Instructions to prevent Word from automatically replacing single and double quotation marks with curved typographer's quotes also known as smart quotes.
Resolving Editing Permissions Error
Instructions on how to fix the error: "Your account doesn't allow editing..."
Installing Microsoft 365 (Windows)
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Windows computer. Currently, Office 365 offers Office 2016.
Adding Shared Calendars (Outlook 2019 Windows)
Instructions for viewing shared calendars for Outlook 2019 on a Windows computer.
Uninstalling Microsoft 365 for Mac
Instructions for completely removing Microsoft 365 for Mac.
Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Creating Columns in Word
Instructions for creating columns in a Word document.
Unlinking a Personal Computer from TopperMail Group Policy Mobile Device Management
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Outlook Loading Other Account
Information about Outlook Web Access (OWA) loading a non-WKU account when clicking a link to navigate to the account.
Sharing Office Files through OneDrive
Instructions for uploading and sharing Office files in OneDrive. For all supported operating systems and Office versions.