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Microsoft 365 and Email Access Timeline
Information about accessing Microsoft 365 and student email after graduation and/or absence from WKU.
Account Temporarily Locked to Prevent Unauthorized Use
Information on "temporary locked" error message when trying to login to WKU account.
Using the Translation Tool in Microsoft Word
Instructions for translating a document into another language using Microsoft Word's built-in translation feature.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Relocating a Phone Line
Information for Faculty/Staff on what to do with your phone line when you are moving offices on campus.
Creating a Mail Merge in Microsoft Word (Windows 11)
Instructions for using Mail Merge in Microsoft Word to send email messages through older versions of Outlook on Windows 11.
Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Cannot Connect to Library Database
Information about getting logged into the Library's databases.
Creating Blackboard Calendar Events
Instructions for creating a Blackboard Calendar item.
Unlinking a Personal Computer from TopperMail Group Policy Mobile Device Management
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Emails Bounceback When Using Auto-Complete
Information about emails bouncing back when using auto-completed address entries.
Microsoft Account Requires JavaScript to Sign In
Instructions for resolving a Microsoft account requires JavaScript to Sign-in error.
Changing the View Mode in Word
Instructions on changing the view of a document in Word.
File Explorer Not Allowing Preview of Microsoft Office Files
Instructions for allowing Preview in File Explorer for Microsoft Office files.