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Microsoft Account Requires JavaScript to Sign In
Instructions for resolving a Microsoft account requires JavaScript to Sign-in error.
Creating Automatic Replies
Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).
Relocating a Phone Line
Information for Faculty/Staff on what to do with your phone line when you are moving offices on campus.
Not Getting a Dial Tone
Information on what to do when you do not get a dial tone on a WKU office phone.
Installing Microsoft Project and/or Visio
Information about installing Microsoft Project and Visio on a WKU-Owned computer.
Changing the View Mode in Word
Instructions on changing the view of a document in Word.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Uninstalling Microsoft 365 for Mac
Instructions for completely removing Microsoft 365 for Mac.
Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Cannot Connect to Library Database
Information about getting logged into the Library's databases.
Toggling Outlook Sidebar Off and On
Instructions for toggling the sidebar off and on for Outlook 2019.
OneDrive Information for Faculty and Staff
Information about Microsoft OneDrive.
Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Installing Microsoft Office on WKU-Owned Macs
Instructions for installing Microsoft Office on a WKU-owned macOS device.