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Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Relocating a Phone Line
Information for Faculty/Staff on what to do with your phone line when you are moving offices on campus.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Connecting to OneDrive in Office Apps in AppStreaming
Instructions for connecting to and saving Office documents in OneDrive while using the AppStreaming service.
Account Temporarily Locked to Prevent Unauthorized Use
Information on "temporary locked" error message when trying to login to WKU account.
Creating Automatic Replies
Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).
Creating a New Outlook Profile
Instructions for creating a new Outlook profile.
Installing Microsoft Office on WKU-Owned Macs
Instructions for installing Microsoft Office on a WKU-owned macOS device.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Using Microsoft Forms
Instructions on how to use Microsoft Forms to create surveys and quizzes to gather data.
Logging into Microsoft OneDrive
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
Microsoft Account Requires JavaScript to Sign In
Instructions for resolving a Microsoft account requires JavaScript to Sign-in error.
Not Getting a Dial Tone
Information on what to do when you do not get a dial tone on a WKU office phone.
Changing the View Mode in Word
Instructions on changing the view of a document in Word.
Uninstalling Microsoft 365 for Mac
Instructions for completely removing Microsoft 365 for Mac.