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OneDrive Information for Faculty and Staff
Information about Microsoft OneDrive.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Cannot Connect to Library Database
Information about getting logged into the Library's databases.
Office 2016 Applications Displaying Incorrectly
Information and instructions for correcting display problems from Office 2016 on Windows 10 computers.
Sharing Office Files through OneDrive
Instructions for uploading and sharing Office files in OneDrive. For all supported operating systems and Office versions.
Installing Microsoft 365 on Personal Device
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Logging into Microsoft OneDrive
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
Using TopperMail Account with Microsoft 365 Trial Version
Information about using your TopperMail account with a trial version of Microsoft 365.
Resolving Editing Permissions Error
Instructions on how to fix the error: "Your account doesn't allow editing..."
Account Temporarily Locked to Prevent Unauthorized Use
Information on "temporary locked" error message when trying to login to email.
Accessing and Using Microsoft Office After Graduation
Information about accessing Microsoft Office after graduation and/or absence from WKU.
Sharing Booking Page and Meeting Types (Bookings With Me)
These instructions detail how one can share their Booking page and their specific meeting types within Bookings With Me.
Searching for Text in Microsoft Word Document
Instructions for locating a word or phrase on a document in Microsoft Word.
Installing Microsoft Office on WKU-Owned Macs
Instructions for installing Microsoft Office on a WKU-owned macOS device.
Installation Failing To Start
Information about Microsoft 365 installations failing to start.