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Instructions for checking for Microsoft software updates on a Mac.
Information on "temporary locked" error message when trying to login to email.
Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).
Information about accessing Microsoft Office after graduation and/or absence from WKU.
Instructions for allowing Keychain Access to Office apps on macOS computers.
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
Instructions for enabling / disabling add-ins for Microsoft Office programs.
Instructions for adding add-ins to Office 2019 apps for macOS computers.
Instructions for accessing generic / departmental email accounts after migration to Office 365.
Instructions on what to do if a Microsoft Office program is crashing or having issues opening.
Instructions for finding the Formulas Tab on Excel.
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Mac. Currently, Office 365 offers Office 2019.
Instructions for adding a generic shared public folder calendar in Outlook 2019 on macOS computers.
Information about emails bouncing back when using auto-completed address entries.