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- Knowledge Base
- WKU Systems
- Banner
Information about Chrome prompting to Open INB AX Bridge when connecting to Banner Document Imaging.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for reporting problems with Cisco Jabber.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for enabling Cisco Jabber calling from your device.
- Knowledge Base
- Campus Phone & Voicemail
Instructions on how to unlock your voicemail PIN if it has been locked from too many failed attempts.
- Knowledge Base
- Campus Phone & Voicemail
Instructions on how to clear messages from the phone when receiving voicemail quota warning emails.
- Knowledge Base
- Campus Phone & Voicemail
Instructions for creating an away greeting users will hear when directed to voicemail
- Knowledge Base
- Mobile Devices
- iOS
Instructions on how to block a contact on an iOS device.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information on unsending an email.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
- Knowledge Base
- Campus Phone & Voicemail
Instructions on changing your voicemail message on your campus phone.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about emails bouncing back when using auto-completed address entries.
- Knowledge Base
- WKU Systems
- Omni CMS
Information about Quality Control Check messages that display in Omni CMS and how to fix them.
- Knowledge Base
- WKU Systems
- Omni CMS
Information about why submitted forms in Omni CMS may not be emailing.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for turning on or off the reading pane in OWA.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.