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Information for handling spam and phishing scam emails.
Information about Quality Control Check messages that display in Web CMS and how to fix them.
Information about why submitted forms in Web CMS may not be emailing.
Information about disabling the Blackboard Messages in specific courses.
Information on how to set up WKU emergency text alerts for students, staff, faculty, alumni, and affiliates.
Instructions for installing Cisco Jabber.
Information and instructions about TVs that only display a channel to contact ITS.
Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).
Information about Chrome prompting to Open INB AX Bridge when connecting to Banner Document Imaging.
Instructions for reporting problems with Cisco Jabber.
Instructions for enabling Cisco Jabber calling from your device.
Instructions on how to unlock your voicemail PIN if it has been locked from too many failed attempts.
Instructions on how to clear messages from the phone when receiving voicemail quota warning emails.
Instructions for creating an away greeting users will hear when directed to voicemail
Instructions on how to block a contact on an iOS device.