Article Search

Instructions for resolving the More Information Required message.

Information about the maximum amount of recipients you can email in one email through Exchange.

Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).

Information for handling spam and phishing scam emails.

Information about Quality Control Check messages that display in Web CMS and how to fix them.

Information about why submitted forms in Web CMS may not be emailing.

Information about disabling the Blackboard Messages in specific courses.

Setting Up Text Alerts

Information on how to set up WKU emergency text alerts for students, staff, faculty, alumni, and affiliates.

Installing Cisco Jabber

Instructions for installing Cisco Jabber.

Information and instructions about TVs that only display a channel to contact ITS.

Open INB AX Bridge Error

Information about Chrome prompting to Open INB AX Bridge when connecting to Banner Document Imaging.

Instructions for reporting problems with Cisco Jabber.

Instructions for enabling Cisco Jabber calling from your device.

Unlocking Voicemail PIN

Instructions on how to unlock your voicemail PIN if it has been locked from too many failed attempts.

Instructions on how to clear messages from the phone when receiving voicemail quota warning emails.

Updating...