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Unsending an Email

Information on unsending an email.

Instructions for changing the text size in Outlook on Windows.

Instructions for enabling or disabling sound notifications for messages in Outlook.

Instructions for turning off Cached Exchange Mode in Outlook for Windows.

Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.

Instructions for configuring inbox rules.

Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).

Using Focused Inbox View

Instructions for turning off Focused Inbox in Outlook on multiple platforms.

Instructions for enabling Cisco Jabber phone service on your device.

Setting Up Text Alerts

Information on how to set up WKU emergency text alerts for students, staff, faculty, alumni, and affiliates.

Instructions on how to use HTML text formatting in OWA messages.

Installing Cisco Jabber

Instructions for installing Cisco Jabber on various operating systems.

Instructions for unlocking your voicemail PIN if it has been locked from too many failed attempts.

Instructions on changing your voicemail message on your campus phone.

Information for choosing the right communication method for ad hoc situations.

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