Setting Up Text Alerts

Issue/Question

How do I set up text alerts from WKU?

Resolution

 Note: There are two categories of text alerts: University Communication and Emergency Text Messages. University Communication provides information about important events, your application status, deadlines, and other reminders. Emergency Text Messages provide alerts about campus emergencies such as crime and weather.

Students, Staff, Faculty, and Alumni

  1. Login to TopNet.
  2. Click Continue Login.
  3. Click Personal Information.
  4. Click View / Update Cell Phone Messaging Notification.
  5. Select either Add University Communication Number or Add Emergency Text Number depending on the type of alerts you wish to receive.
  6. Enter your Cell Phone Area Code and Cell Phone Number.
  7. Click Submit.

Affiliates

WKUID numbers are not required for affiliates to enroll in emergency alerts, however the employee's name, mobile phone number, mobile carrier, and an email address are needed for each enrollment.

If you are a WKU affiliate or non-employee, you may request to setup or remove text alerts by contacting the ITS Service Desk.

 

Service Desk Consultants Only

Complete the Software and Enterprise Systems > Add/Modify/Remove Affiliate Text Alerts ticket template and route to Infrastructure Support.

Details

Article ID: 1199
Created
Wed 3/4/15 1:29 PM
Modified
Thu 3/14/19 1:39 PM