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Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Instructions for setting up the Cisco VPN on an Android device.

Instructions for enabling Google Workspace 2-step verification.

Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.

Information on how to set up WKU emergency text alerts for students, staff, faculty, alumni, and affiliates.

Information about Cisco Jabber and standard desk phones being used simultaneously.

Instructions for enabling Cisco Jabber calling from your device.

Information about WKU ITS phone services for employees working remotely.

Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.

Instructions for logging into the Blackboard Mobile app.

Information for repair services offered by Android device makers.

Information about cellular discounts available to faculty, staff, and students.

Information about cellular tethering / hotspots.

Instructions for temporarily disabling phone service for Cisco Jabber on Desktop.

Instructions on how to update your address/phone number in TopNet (Banner).