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Instructions for setting up a TopperMail to use the Microsoft Authenticator app for multi factor authentication.
Information about changing a student email multi factor authentication number.
Instructions on how to add a new device to your Duo Mobile account.
Instructions for enabling G Suite 2-step verification.
Instructions for enabling Cisco Jabber calling from an Android device.
Instructions for setting up the Cisco VPN on an Android device for the first time.
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Information about cellular tethering / hotspots.
Instructions for using a phone call in a Zoom meeting instead of a microphone.
Instructions for temporarily disabling phone service for Cisco Jabber on Desktop.
Instructions for activating Duo on a new phone with the same number?
Information on what to do when you get a new phone number after being enrolled in Duo.
Instructions for sending an email as a text message to a cell phone.
Information about WKU ITS phone services for employees working remotely.
Instructions on how to get Duo to call you when you login.