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Using Microsoft Authenticator App with Student Email

Issue/Question

How do I set up the Microsoft Authenticator app for my student email account? 

Environment

  • WKU Email
    • Student Email

Resolution

The following steps will need to be followed once multi factor authentication has been enabled for your account. If you have previously enabled multi factor authentication in another manner, like text messaging, please contact the ITS Service Desk to request that multi factor authentication be reset.
  1. Log into your student email account. 
  2. When prompted for added security, select Set it up now. 
  3. Choose Mobile app from the dropdown. 
  4. Make sure Recevie notifications for verifications is selected. 
  5. Click Set up. 
  6. Follow the on-screen instructions to add the account to the Microsoft Authenticator app. 

Details

Article ID: 3435
Created
Tue 1/14/20 11:43 AM
Modified
Fri 1/8/21 3:05 PM