Articles about the WKU email system (@wku.edu; @topper.wku.edu).

Categories (4)

Settings and Configuration

Information about WKU email accounts, settings, and configuration.

Distribution Lists

Information about email Distribution Lists.

Using Email

Articles about using WKU email.

OWA (Outlook Web Access)

Articles about using Outlook Web Access.

Articles (18)

Accessing and Using Microsoft 365 After Graduation

Information about accessing Microsoft 365 after graduation and/or absence from WKU.

Associating a New Phone or Device with Microsoft Authenticator

Instructions for adding a new phone or device to access your WKU account.

Determining if a Device Supports USB-A or USB-C

Guidance for determining if your device supports USB-A or USB-C for the Yubico USB Security Key Fob.

Emails Bounceback When Using Auto-Complete

Information about emails bouncing back when using auto-completed address entries.

Forward an Individual Email Using OWA

Instructions on how to forward an email through the Outlook Web App (webmail.wku.edu).

Looking Up WKU Email Addresses in Campus Directory

Information on looking up a WKU email address in the Campus Directory.

Migrating from Outlook Mobile to Microsoft Authenticator for MFA

Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.

Random .TXT Files Attached to Email

Information about random .TXT files being attached to emails.

Receiving Let's Keep Your Account Secure Message

Instructions for resolving the "Let's keep your account secure." message.

Renaming Email Account

Information on how to rename your WKU email account.

Requesting a Departmental Shared Calendar

Instructions for requesting a new Public Folder or shard calendar.

Sharing Calendar Color Categories

Information about sharing the calendar color categories from WKU email accounts.

Sharing WKU Calendar with Non-WKU People

Information about sharing a calendar outside of WKU.

Unblocking Email Accounts

Instructions for enabling sign-in for an email account when it has been blocked.

Using a Yubico Key Fob for Microsoft Authentication

Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.

Using Microsoft Authenticator App

Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Using Microsoft Authenticator App Offline

Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.

WKU Email Format

Information on how WKU Email addresses (Faculty, Staff, Students, Alumni, and Affiliates) are formatted.