Articles about the WKU email system (@wku.edu; @topper.wku.edu).
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Instructions for adding a new phone or device to access your WKU account.
Information about when a student email account will be created for Joint Admissions students.
Guidance for determining if your device supports USB-A or USB-C for the Yubico USB Security Key Fob.
Information about emails bouncing back when using auto-completed address entries.
Information on looking up a WKU email address.
Instructions on how to forward an email through the Outlook Web App (webmail.wku.edu).
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.
Instructions on what to do when Outlook asks for a username and password.
Information about random .TXT files being attached to emails.
Instructions on what to do when you receive the following message when logging into TopperMail: "Account Does Not Exist"
Instructions for resolving the More Information Required message.
Information on how to rename your WKU email account.
Instructions for requesting a new Public Folder or shard calendar.
Instructions for reporting a problem with WKU email accounts.
Information about sharing the calendar color categories from WKU email accounts.
Information about sharing a calendar outside of WKU.
Information about accessing a TopperMail account that uses Azure Active Directory.
Instructions for enabling sign-in for an email account when it has been blocked.
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
Information about email tags that were enabled October 17, 2018 on all WKU Exchange accounts alerting users that messages originated outside of the WKU Exchange server.
Information on how WKU Email addresses (Faculty, Staff, Students, Alumni, and Affiliates) are formatted.