Search140 Results
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about the profile settings assigned to Faculty and Staff Macs.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Lab Printing and Scanning
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for installing the Self Service app manually on WKU-owned macOS devices.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for recording an iPhone or iPad screen using a macOS computer.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for resolving attachment issue in Outlook application on macOS.
- Knowledge Base
- Software & Programs
- Microsoft Office
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for logging into Cisco Jabber.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for installing Cisco Jabber.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for troubleshooting Mac printing issues indicating a printer is in use or paused.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for printing PDFs to an MPS printer using Google Chrome or Adobe Reader/Acrobat on a macOS computer.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for adding a Ricoh MPS printer to Mac computers.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Local Printing and Scanning
Information on adding a printer directly connected to a computer.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for installing Microsoft Office on a WKU-owned macOS device.