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- Knowledge Base
- Discounts & Purchasing
Instructions for ordering a computer through TopShop.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for adding a MPS printer to Mac computers.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about the profile settings assigned to Faculty and Staff Macs.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for resetting an account in Outlook for macOS.
- Knowledge Base
- WKU Systems
- Mediasite
Information about Mediasite crashing on macOS computers when trying to record.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for resetting fonts in MacOS.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions to update computer after being prompted on macOS.
- Knowledge Base
- WKU Systems
- Mediasite
Allowing Mediasite Mosaic rights to record your screen on macOS devices.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for changing the default file type associations in macOS.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for toggling the sidebar off and on for Outlook 2019.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for logging into Cisco Jabber.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for adding and saving the user code to a Ricoh printer on macOS.