Search115 Results
- Knowledge Base
- Software & Programs
- Office 365
Instructions for accessing generic / departmental email accounts after migration to Office 365.
- Knowledge Base
- WKU Systems
- Blackboard
Information about what to do when previewing a document in Blackboard in Safari.
- Knowledge Base
- Campus Phone & Voicemail
Instructions for resolving an error where a Cisco phone can display a Detecting Network message when a Macintosh computer is connected to the switch port.
- Knowledge Base
- Discounts & Purchasing
- Software Center
Instructions for correcting the following error from SDM on macOS: Error: Not connected to the Internet. Please connect and try again. TODO Provide proper texts.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Local Printing
Information on adding a printer directly connected to a computer.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for removing an Apple device from Find My iPhone.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for printing PDFs to an MPS printer using Google Chrome or Adobe Reader/Acrobat on a macOS computer.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions on how to install Xerox printer drivers on macOS.
- Knowledge Base
- WKU Systems
- Blackboard
Information regarding supported browsers for Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about and instructions for updating Mac operating systems.
- Knowledge Base
- Software & Programs
- Symantec Endpoint Protection
Instructions for running and SEP scan in macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for removing NetID credentials stored by macOS for departmental printer usage after the account password has been modified.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- Software & Programs
- Office 365
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
Instructions for checking for Microsoft software updates on a Mac.