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- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information regarding supported operating systems for the Respondus LockDown Browser.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for sending files from a Mac to another Apple device.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
Instructions for printing in color from a Mac to a Manage Print Service (MPS) device.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Using Cisco AnyConnect VPN
Information about socket filter prompts that appear on macOS after installing AnyConnect
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for installing Cisco Jabber.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for making display scroll bars always appear on macOS computers.
- Knowledge Base
- WKU Systems
- Duo
Instructions for enabling the ability to "remember me for 30 days" on DUO for Safari
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions on how to edit permissions for Zoom if the client clicked "Don't Allow" when prompted to give microphone or camera access by the Zoom Desktop Client.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for installing the Zoom Add-In for Outlook 365 accounts.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for signing into Zoom add-in for the first time after installing it in O365.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about permissions for Zoom Desktop Client for Macs on 10.14 Mojave and 10.15 Catalina
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for installing applications using the Business app on a WKU-Owned Mac.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
- Knowledge Base
- ITS Services & Resources
- Desktop Support
Instructions for installing the Self Service app manually on WKU-owned macOS devices.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for current Faculty, Staff, and Students on installing Microsoft 365 for free on their personally-owned Macintosh device.