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Instructions for installing the Zoom Add-In in Outlook

Instructions for granting admin privileges to macOS user accounts.

Instructions for setting up Cisco Secure Client VPN.

Instructions for exporting Keynote presentations to PowerPoint format.

Instructions for connecting to a wireless network (WKU-SECURE, WKU-WIRELESS, and WKU-GUEST)

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Information on which features and functions are unavailable in "New Outlook" for Mac.

Instructions for allowing Keychain Access to Office apps on macOS computers.

Information regarding each check that is ran on WKU-Owned Macs and how to address potential issues it identifies.

Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.

Instructions for accessing the macOS recovery partition.

Information about Microsoft Publisher on macOS devices.

Instructions for creating mail merge messages on macOS.

Information on adding a personal printer directly connected to a personal computer.

Instructions for installing Cisco Jabber on various operating systems.