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Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Information about updating mail application credentials after having your email account migrated to Microsoft 365.

Instructions for opening an MSG file on macOS.

Instructions for allowing Keychain Access to Office apps on macOS computers.

Information about run-time errors when using an unsupported version of Adobe Acrobat with newer versions of Microsoft Office on macOS devices.

Instructions for current Faculty/Staff/Students on installing Microsoft 365 for free on their personal Mac.

Installing Add-Ins

Instructions for adding add-ins to Office 2019 apps for macOS computers.

Instructions on how to enable the creation of contact lists on Outlook for macOS.

Information about macOS Mojave freezing when waking or trying to unlock to approve system changes.

Instructions on how to open an Office program document that has a Grant Access Error.

Instructions for removing NetID credentials stored by macOS for departmental printer usage after the account password has been modified.

Instructions for rebuilding the Spotlight Index on a Mac when the search function no longer works properly.

Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.

Instructions for installing applications using the Business app on a WKU-Owned Mac.

Instructions for installing Microsoft Office on a WKU-owned macOS device.

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