Search133 Results
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for installing applications using the Business app on a WKU-Owned Mac.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
- Knowledge Base
- ITS Services & Resources
- Desktop Support
Instructions for installing the Self Service app manually on WKU-owned macOS devices.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for current Faculty, Staff, and Students on installing Microsoft 365 for free on their personally-owned Macintosh device.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for installing Microsoft Office on a WKU-owned macOS device.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Discounts & Purchasing
Information about devices enrolled in Apple's School Management utility and how to remove them.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding a shared calendar in Outlook 2019 on macOS computers.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding or removing a delegate in Outlook 2019 for macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for removing printers from MacOS that were setup by AD object and adding them through Mosyle instead.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for adding a Ricoh MPS printer to Mac computers.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Instructions on how to enable scroll bars in the Grade Center when they are not appearing in Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions on fixing the error stating that the LockDown Browser cannot launch due to Blacklisted Applications.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about what versions of macOS are supported by WKU ITS.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions on how to create an email signature in Outlook for Mac.