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Instructions for adding a WKU Account onto a device.

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Instructions for enabling cookies in the Safari web browser.

Instructions for creating a desktop web link from Safari.

Instructions for clearing Safari's history on macOS computers when the computer temporarily locks up or freezes after closing a window or tab.

Instructions for installing the Zoom Add-In in Outlook

Instructions for granting admin privileges to macOS user accounts.

Instructions for setting up Cisco Secure Client VPN.

Instructions for exporting Keynote presentations to PowerPoint format.

Instructions for connecting to a wireless network (WKU-SECURE, WKU-WIRELESS, and WKU-GUEST)

Information on which features and functions are unavailable in "New Outlook" for Mac.

Instructions for allowing Keychain Access to Office apps on macOS computers.

Information regarding each check that is ran on WKU-Owned Macs and how to address potential issues it identifies.

Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.