Adding a Ricoh MPS Printer (macOS)

Issue/Question

How do I add my department's Ricoh MPS printer to my computer?

Environment

• macOS

Resolution

1. Click  (Spotlight).
2. Search for Self-Service.
   Note: If your WKU-Owned Mac does not have the Self-Service app, it is not enrolled in our Device Management system. See this article to add the computer.
3. Open the Self-Service app.
4. If your Mac has not been associated with your account in Mosyle, you will be prompted to sign in to your WKU account.
5. Once logged into the Self-Service app, click  Your Printers, in the left pane.
6. Locate your area's printer(s) and click Install Now.
   Note: If your area's printer(s) is not listed, please contact the ITS Service Desk to request it be added.
7. Within a few moments, the new version of the printer(s) will appear in your Printers and Faxes list.
8. Return to the document and print it again.