Adding a Ricoh MPS Printer (macOS)

Issue/Question

How do I add my department's Ricoh MPS printer to my computer?

Environment

  • macOS

Resolution

Your department's printer can be installed using our device management solution, Mosyle:
  1. Click  (Spotlight).
  2. Search for Self-Service.
    Note: If your WKU-Owned Mac does not have the Self-Service app, it is not enrolled in our Device Management system. See this article to add the computer.
  3. Open the Self-Service app.
  4. If your Mac has not been associated with your account in Mosyle, you will be prompted to sign in to your WKU account.
  5. Once logged into the Self-Service app, click  Your Printers, in the left pane.
  6. Locate your area's printer(s) and click Install Now.
    Note: If your area's printer(s) is not listed, please contact the ITS Service Desk to request it be added.
  7. Within a few moments, the new version of the printer(s) will appear in your Printers and Faxes list.
  8. Return to the document and print it again.

Details

Article ID: 3254
Created
Wed 4/3/19 12:16 PM
Modified
Mon 1/31/22 11:41 AM

Related Articles (2)

Instructions on adding a network printer on OS X.
Instructions for removing printers from MacOS that were setup by AD object and adding them through Mosyle instead.