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Creating Local macOS Accounts
Instructions for users on manually creating secondary accounts on Macs.
Syncing Mac to Log In with New Password
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
Enabling Booklet Printing (macOS)
Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Mapping Network Drives (macOS)
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
Filter Network Content Prompt
Information about socket filter prompts that appear on macOS after installing Cisco Secure Client VPN.
Settings Managed by WKU ITS
Information about the profile settings assigned to Faculty and Staff Macs.
Unable to Install ChatGPT Application on Apple Computer
Information on system requirements for Apple devices to be able to install the ChatGPT application.
Adding WKU Exchange Accounts to Outlook 2019 (macOS)
Instructions for adding an Exchange account to Outlook 2019 on macOS.
Installing Microsoft Office on WKU-Owned Macs
Instructions for installing Microsoft Office on a WKU-owned macOS device.
Adding a Network Printer (macOS)
Instructions for adding a MPS printer to Mac computers.
Apps and Settings Installed During Initial Setup
Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.
Uninstalling Microsoft 365 for Mac
Instructions for completely removing Microsoft 365 for Mac.
Clearing Outlook Cache
Instructions for resetting an account in Outlook for macOS.
Mediasite Crashes When Recording
Information about Mediasite crashing on macOS computers when trying to record.