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- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding an Exchange account to Outlook 2019 on macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information regarding the various boot options for Mac computers.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for accessing the macOS recovery partition.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for removing NetID credentials stored by macOS for departmental printer usage after the account password has been modified.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for adding a WKU email account to macOS' built-in mail application.
- Knowledge Base
- Software & Programs
- Office 365
Instructions for allowing Keychain Access to Office apps on macOS computers.
- Knowledge Base
- Software & Programs
- Office 365
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
Instructions for adding add-ins to Office 2019 apps for macOS computers.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
Information about opening a Microsoft Publisher (.pub) on macOS.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for creating a new Outlook profile / identity on macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for resolving the navlibx error on macOS.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions on fixing the error stating that the LockDown Browser cannot launch due to Blacklisted Applications.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for connecting an iMac as a secondary monitor for another Mac computer.
- Knowledge Base
- Software & Programs
- Office 365
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Mac. Currently, Office 365 offers Office 2019.
- Knowledge Base
- Software & Programs
- Web Browsers
- Safari
Instructions for enabling cookies in the Safari web browser.