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Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Adding a Network Printer (macOS)
Instructions for adding a MPS printer to Mac computers.
Filter Network Content Prompt
Information about socket filter prompts that appear on macOS after installing Cisco Secure Client VPN.
Apps and Settings Installed During Initial Setup
Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.
Settings Managed by WKU ITS
Information about the profile settings assigned to Faculty and Staff Macs.
Uninstalling Microsoft 365 for Mac
Instructions for completely removing Microsoft 365 for Mac.
Clearing Outlook Cache
Instructions for resetting an account in Outlook for macOS.
Mediasite Crashes When Recording
Information about Mediasite crashing on macOS computers when trying to record.
Resetting Fonts in MacOS
Instructions for resetting fonts in MacOS.
Changing Default File Type Associations
Instructions for changing the default file type associations in macOS.
Toggling Outlook Sidebar Off and On
Instructions for toggling the sidebar off and on for Outlook 2019.
Adding an Access Code on a Mac For Ricoh MPS Printers
Instructions for adding and saving the user code to a Ricoh printer on macOS.
Booting to Recovery
Instructions for accessing the macOS recovery partition.
Startup Key Combinations
Information regarding the various boot options for Mac computers.
Administrator Account Needed for Installing Software (macOS)
Instructions for granting admin privileges to macOS user accounts.