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Devices Unable to Connect to WKU Internet
Information about consoles and devices unable to access WKU network.
Connecting a Game Console / Streaming Device to Internet
Information about how to access the internet on game consoles and streaming media players.
Adding a Network Printer (Windows)
Instructions for adding a network printer to Windows machines.
Streaming from Network Drive
Information about streaming media from a network drive.
Accessing Personal/Shared Drive Off Campus
Information for accessing network drives off campus.
Network Drive Folders Missing When Working Remotely
Instructions for restoring missing network drives when connected to the VPN off campus.
Showing Mapped Network Drives (Windows)
Instructions for expanding the File Explorer list on a Windows device to show connected network drives.
Requesting ITS Services for AV, Comm, Physical Security, or Construction / Renovation Project
Instructions for submitting a project request for ITS services related to AudioVisual, Communications, Physical Security or Construction / Renovation for ITS to review.
Connecting Amazon Echo to Internet
Instructions on connecting Amazon Echo to the WKU network.
Printing to a Departmental Printer While Off Campus
Information on printing to a departmental printer while off campus.
Mapping Network Drives (Windows)
Instructions for mapping network drives on a Windows computer.
Home Network Support Limitations
Information for assistance with your personal home network.
Uninstalling a Device from Device Manager
How to uninstall a device/driver from device manager
Resetting Network Settings
Instructions for resetting your network settings on a Windows 11 computer.
Creating a Shortcut to Shared Drives (Windows)
Instructions for creating a shortcut to network drives on Windows computers.