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Adding a Network Printer (Windows)
Instructions for adding a network printer to Windows machines.
Mapping Network Drives (Windows)
Instructions for mapping network drives on a Windows computer.
Installing and Configuring Cisco Secure Client VPN
Instructions for setting up Cisco Secure Client VPN.
Connecting to a Wireless Network
Instructions for connecting to a wireless network (WKU-SECURE, WKU-WIRELESS, and WKU-GUEST)
Experiencing Wi-Fi Problems
Information and instructions regarding problems connecting to WKU's wireless networks.
Unreliable or Slow Wireless Connection
Information regarding unreliable and slow wireless connections on WKU's network.
Changing Network Connection Priority (Windows)
Instructions on how to change priority of Internet connection options. This is useful for docked laptop setups where wireless is trying to connect before Ethernet, causing issues.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Devices Unable to Connect to WKU Internet
Information about consoles and devices unable to access WKU network.
Troubleshooting Printing Issues (Windows)
Information on troubleshooting printing problems on a Windows device.
Toggling Auto Network Switch (Android)
Information on disabling the auto network switch on Android.
Adding Guest Accounts to Active Directory Groups
Information regarding adding guest accounts to Active Directory groups.
Connecting a Game Console / Streaming Device to Internet
Information about how to access the internet on game consoles and streaming media players.
Error Using File Explorer Preview Pane on Network Drives
Information regarding error using file explorer preview pane with files located on or downloaded from network drives.
Requesting VPN Access
Information on how to gain access to the Cisco Secure Client VPN software.