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Information for assistance with your personal home network.
How to uninstall a device/driver from device manager
Instructions for resetting your network settings on a Windows 11 computer.
Instructions for creating a shortcut to network drives on Windows computers.
Instructions for connecting to a wireless network (WKU-SECURE, WKU-WIRELESS, and WKU-GUEST)
Information regarding restoring files and folders removed from the network drives.
Instructions for adding a network printer to Windows machines.
Instructions for mapping network drives on a Windows computer.
Instructions for setting up Cisco Secure Client VPN.
Information and instructions regarding problems connecting to WKU's wireless networks.
Information regarding unreliable and slow wireless connections on WKU's network.
Information about the connection options available to WKU students, employees, affiliates, and guests.
Information about consoles and devices unable to access WKU network.
Information on troubleshooting printing problems on a Windows device.
Information on disabling the auto network switch on Android.