Issue/Question
How do I set up Cisco AnyConnect VPN?
Environment
Resolution
This process involves the computer on which you will use Cisco AnyConnect VPN and your cell phone. Please have both ready before you start this process.
All WKU employees already have VPN access to the network (P: and S:) drives and Banner systems. Follow these instructions only if you need special access beyond these.
- From your Applications list, open the Self-Service app.
Note: If you do not have the Self-Service app, see this article to enroll your WKU-Owned Mac in our management system.
- Locate the AnyConnect app.
- Click (Re)Install.
- After a few minutes, the app will appear in your Applications list.
- Continue to Configuring AnyConnect below.
- Go here from the computer on which you will use Cisco VPN.
- For macOS, click Download.
- Save the file.
- Open the file.
Note: You may have to allow the application to be installed from an unidentified developer. Please see this article for assistance.
- Click Continue.
- Click Continue again.
- Agree to the License Agreement.
- Click Install.
Note: You may have to enter in your macOS username and password to install the software.
- After it has installed, click Close.
- Continue to Configuring Cisco VPN below.
- From your Applications list, open the Cisco AnyConnect Secure Mobility Client app inside the Cisco folder.
- In the box type: wkuvpn.wku.edu
- Click Connect.
- Fill in this information in the corresponding fields:
- Username: Your NetID
- Password: Your NetID password
- Second Password: From your Duo Mobile App click the key icon next to WKU and type in the numbered code.
Note: If you prefer to sign into the VPN using a Duo Push, you may enter in push for the second password. Alternatively, you may enter sms for the second password to be sent a text message with login codes to then be used as the second password.
- Click Connect.
- Once connected, the Cisco AnyConnect icon will appear in your notification center.
- Once you have connected to the Cisco VPN you may use WKU services in the same way you would as if you were on campus. Should you need to connect the the network drives (S:\, P:\ or U:\) please see this article.
Please contact the ITS Service Desk or submit a service request if you have any questions.