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Mapping Network Drives (macOS)
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
Installing and Configuring Cisco Secure Client VPN (macOS)
Instructions for setting up Cisco Secure Client VPN in macOS.
Filter Network Content Prompt
Information about socket filter prompts that appear on macOS after installing Cisco Secure Client VPN.
Settings Managed by WKU ITS
Information about the profile settings assigned to Faculty and Staff Macs.
Syncing Mac to Log In with New Password
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
Adding WKU Exchange Accounts to Outlook 2019 (macOS)
Instructions for adding an Exchange account to Outlook 2019 on macOS.
Installing Microsoft Office on WKU-Owned Macs
Instructions for installing Microsoft Office on a WKU-owned macOS device.
Installing Mediasite Software
Instructions on registering the Mediasite Desktop Recorder after installing it.
Adding a Network Printer (macOS)
Instructions for adding a MPS printer to Mac computers.
Installing SPSS (macOS)
Instructions for installing SPSS on macOS.
Uninstalling Microsoft 365 for Mac
Instructions for completely removing Microsoft 365 for Mac.
Clearing Outlook Cache
Instructions for resetting an account in Outlook for macOS.
Mediasite Crashes When Recording
Information about Mediasite crashing on macOS computers when trying to record.
Changing Default File Type Associations
Instructions for changing the default file type associations in macOS.
Toggling Outlook Sidebar Off and On
Instructions for toggling the sidebar off and on for Outlook 2019.