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Installing Cisco AnyConnect VPN (Android)
Instructions for setting up the Cisco VPN on an Android device for the first time.
Enabling Phone Service on Cisco Jabber
Instructions for enabling Cisco Jabber calling from your device.
Requesting a Configuration Refresh
Instructions for requesting a configuration refresh in Cisco Jabber.
Reporting Problems with Cisco Jabber
Instructions for reporting problems with Cisco Jabber.
Disabling Call Forwarding on Cisco Jabber
Information about troubleshooting call forwarding on Cisco Jabber.
Changing Audio Settings for Cisco Jabber
Instructions for changing your audio device preferences in Cisco Jabber.
Requesting VPN Access
Information on how to gain access to the Cisco AnyConnect VPN software.
Creating/Changing Voicemail PIN
Instructions on how to create/change your voicemail PIN.
Checking Voicemails From Phone
Instructions for checking your voicemails from your WKU campus phone.
Stopping Call Forwarding
Instructions for stopping calls from forwarding to a different number.
Slow Network Speeds on PC Port
Instructions on addressing slow network speeds when the computer is connected to the network via a Cisco phone PC port.
Ringing to Jabber and Desk Phone
Information about Cisco Jabber and standard desk phones being used simultaneously.
Placing Call on Hold
Instructions for placing a call on hold.
Configuring Abbreviated Dialing (Cisco)
Instructions on configuring abbreviated dialing on a Cisco phone.
Using Abbreviated Dialing (Cisco)
Instructions on how to use abbreviated dialing on a Cisco phone.