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Instructions on how to create/change your voicemail PIN.
Instructions for checking your voicemails from your WKU campus phone.
Instructions for stopping calls from forwarding to a different number.
Instructions on addressing slow network speeds when the computer is connected to the network via a Cisco phone PC port.
Information about Cisco Jabber and standard desk phones being used simultaneously.
Instructions for placing a call on hold.
Instructions on configuring abbreviated dialing on a Cisco phone.
Instructions on how to use abbreviated dialing on a Cisco phone.
Information on the limit of speed dial numbers on Cisco phones.
Instructions on how to remove callers from an ongoing conference call.
Information regarding In-Wall Wireless (WiFi) Access Points at WKU.
Instructions for checking call history on Cisco Phones 8941 & 8945.
Information about the beeping sound you get when dialing off-campus phone numbers.
Instructions for remote WKU employees on how to set up a Cisco Aironet.
Instructions for resolving an error where a Cisco phone can display a Detecting Network message when a Macintosh computer is connected to the switch port.