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Instructions for mapping network drives on a Windows 10 computer.

Instructions for setting up the Cisco VPN in macOS.

Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.

Instructions for logging in to Faculty and Staff Email account through Outlook Web Access.

Information about cellular tethering / hotspots.

Downloading Zoom

Instructions for downloading Zoom on desktop or mobile.

Instructions for uploading and sharing Office files in OneDrive. For all supported operating systems and Office versions.

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Joining a Zoom Meeting

Instructions for joining a Zoom meeting with either a Meeting ID or a hyperlink from the Host.

Instructions for installing OneDrive and setting up OneDrive to sync files.

Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.

Information about getting help with your personal home network.

Instructions for logging into Microsoft OneDrive with a WKU Exchange account.

Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.

Information about troubleshooting call notifications on Cisco Jabber.

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