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- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for uploading and sharing Office files in OneDrive. For all supported operating systems and Office versions.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Installing Cisco AnyConnect VPN
Instructions for setting up the Cisco VPN on an iOS device.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Installing Cisco AnyConnect VPN
Instructions for setting up the Cisco VPN on an Android device.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Installing Cisco AnyConnect VPN
Instructions for setting up Cisco AnyConnect VPN in macOS.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Installing Cisco AnyConnect VPN
Instructions for setting up Cisco AnyConnect VPN in Windows.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping network drives on a Windows computer.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for logging in to Faculty and Staff Email account through Outlook Web Access.
- Knowledge Base
- Mobile Devices
Information about cellular tethering / hotspots.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for downloading Zoom on desktop or mobile.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for joining a Zoom meeting with either a Meeting ID or a hyperlink from the Host.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for installing OneDrive and setting up OneDrive to sync files.
- Knowledge Base
- ITS Services & Resources
- Security
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about getting help with your personal home network.