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- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
- Knowledge Base
- ITS Services & Resources
- Security
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Information about troubleshooting call notifications on Cisco Jabber.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for enabling Cisco Jabber calling from your device.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Installing Cisco Secure Client VPN
Instructions for setting up Cisco Secure Client VPN in Windows.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Installing Cisco Secure Client VPN
Instructions for setting up Cisco Secure Client VPN in macOS.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for logging into Cisco Jabber.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for joining a Zoom meeting with either a Meeting ID or a hyperlink from the Host.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information for accessing network drives off campus.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Installing Cisco Secure Client VPN
Instructions for setting up the Cisco VPN on an iOS device.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Installing Cisco Secure Client VPN
Instructions for setting up the Cisco VPN on an Android device.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping network drives on a Windows computer.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about getting help with your personal home network.