Issue/Question
How do I create / sign into a Zoom account created by WKU that allows for meetings longer than 40 minutes?
Environment
Resolution
In order to use your WKU licensed Zoom account for full features such as full host rights, correct name, and unlimited meetings times you must be signed in through the WKU Zoom SSO. The steps are provided below.
If you have previously created a free Zoom account using your WKU email address you may receive a message alerting you that only meetings up to 40 minutes in length are allowed. To upgrade your account to a full WKU-Licensed Zoom account that allows for longer meetings, please follow the steps below.
Logging into the Zoom Desktop Client
- Open Zoom application.
- Click Sign In.
- Click SSO button.
Note: You must click SSO to access your WKU-licensed Zoom account. Do not input your credentials on initial log in screen.
- If prompted for Company domain, type
wku and click Continue.
- A browser window will open. Sign in using your WKU Email Address and password.
- You may be prompted to authenticate using Microsoft Authenticator (Students) or Duo (Faculty/Staff).
- If prompted to allow Zoom to open, click Allow.
Logging into Zoom from a Web Browser
- Navigate to wku.zoom.us.
- Click Sign in.
- Sign in using your WKU Email Address and password.
- You may be prompted to authenticate using Microsoft Authenticator (Students) or Duo (Faculty/Staff).