Logging Into a WKU-Licensed Zoom Account

Issue/Question

How do I create / sign into a Zoom account created by WKU that allows for meetings longer than 40 minutes? 

Environment

  • Zoom

Resolution

In order to use your WKU licensed Zoom account for full features such as full host rights, correct name, and unlimited meetings times you must be signed in through the WKU Zoom SSO. The steps are provided below.
If you have previously created a free Zoom account using your WKU email address you may receive a message alerting you that only meetings up to 40 minutes in length are allowed. To upgrade your account to a full WKU-Licensed Zoom account that allows for longer meetings, please follow the steps below. 

Logging into the Zoom Desktop Client

  1. Open the Zoom application on your computer. 
  2. Choose Sign in with SSO
    Note: If Zoom opens up and is already signed in, ensure that you sign out first by clicking your profile icon in the upper-right corner
  3. Enter in the following for the company domain: WKU.
  4. Click Continue
  5. Sign in using your NetID and password
  6. You may be asked to allow Zoom to open. Allow this prompt in order to sign into your WKU licensed Zoom account. 

Logging into Zoom from a Web Browser

  1. Browse to wku.zoom.us.
  2. Click the Sign in button to configure your account
  3. On the Single Sign-On page, enter your NetID & Password
  4. Click Sign In.
  5. Your account is now created. You can join, schedule, and host meetings.

Details

Article ID: 3451
Created
Mon 3/9/20 10:43 AM
Modified
Sun 9/13/20 3:05 PM