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- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Information about run-time errors when using an unsupported version of Adobe Acrobat with newer versions of Microsoft Office on macOS devices.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Information about how Windows updates are applied to WKU-owned and managed devices.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
- Knowledge Base
- WKU Systems
- Blackboard
- Building Content
Information regarding the Time Zone for the Blackboard servers.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for setting accommodations for students in a Blackboard course.
- Knowledge Base
- WKU Systems
- Blackboard
- Assignments
Instructions for making Blackboard Assignments available.
- Knowledge Base
- WKU Systems
- Blackboard
Information about when Blackboard updates.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions to change the playback range of a Zoom cloud recording.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for modifying the date and time in Windows Operating Systems.
- Knowledge Base
- WKU Systems
- TopNet
- Employee Services
Instructions on submitting webtime as a student employee in TopNet.
- Knowledge Base
- WKU Systems
- TopNet
- Employee Services
Instructions for employees to enter sick and vacation time in TopNet.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Information on OWA's automatic log out schedule.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for changing the time zone for WKU email accounts.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for changing the date and time in macOS.
- Knowledge Base
- WKU Systems
- TopNet
- Student Services
- Registration
Information regarding time conflicts when registering for courses on TopNet.