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Information about changing a student email multi factor authentication number.
Instructions for logging into Banner.
Instructions for logging into WKU email.
Information about unenrolling from IT training courses on Blackboard.
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Instructions for requesting student access to past courses that are outside of a normal course term.
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
Instructions for downloading and installing MATLAB or using MATLAB Online.
Information about still not being able to access Omni CMS, or cannot access content in Omni CMS after completing training.
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Instructions for logging in to TopNet (
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
Information about accessing student email accounts before registering for classes for the first time.
Instructions for instructors to access previous semester courses in Blackboard.