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- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- WKU Systems
- Blackboard
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
- Knowledge Base
- Software & Programs
- Adobe
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about accessing student email accounts before registering for classes for the first time.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for logging into WKU email.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about changing a student email multi factor authentication number.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for requesting student access to past courses that are outside of a normal course term.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for instructors to access previous semester courses in Blackboard.
- Knowledge Base
- ITS Services & Resources
- ITS Training
Information about unenrolling from IT training courses on Blackboard.
- Knowledge Base
- Software & Programs
Instructions for downloading and installing MATLAB or using MATLAB Online.
- Knowledge Base
- WKU Systems
- TopNet
- Advisors & Student Data Inquiry
Instructions for accessing Degree Works.
- Knowledge Base
- WKU Systems
- Banner
Instructions for logging into Banner.