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Unenroll From ITS Training Course
Information about unenrolling from IT training courses on Blackboard.
Modifying Instructor-Level Access to Blackboard Courses
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
Accessing Student Email Before Registration
Information about accessing student email accounts before registering for classes for the first time.
Accessing MathWorks MATLAB Software
Instructions for downloading and installing MATLAB or using MATLAB Online.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Logging into Adobe Creative Cloud
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Accessing Degree Works
Instructions for accessing Degree Works.
Logging into Banner
Instructions for logging into Banner.
Checking Voicemails From Phone
Instructions for checking your voicemails from your WKU campus phone.
Configuring Microsoft Multi-Factor Authentication
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Accessing YUZU Content from the WKU Store
Information regarding YUZU eBooks.
Logging Into a WKU-Licensed Zoom Account
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Gaining or Removing Access to Slate
Information about gaining or removing access to Slate.
Requesting Accounts and Training
Information for employees on how to request Banner, InfoView, and TopNet accounts and/or training for these systems.