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Adding/Remove Rights to Edit a Page
Instructions for a Main Site Contact on giving someone rights to edit an Omni CMS page.
Logging Into a WKU-Licensed Zoom Account
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Logging into WKU Email
Instructions for logging into WKU email.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Logging into Banner
Instructions for logging into Banner.
Unenroll From ITS Training Course
Information about unenrolling from IT training courses on Blackboard.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Requesting Student Access to Past Courses
Instructions for requesting student access to past courses that are outside of a normal course term.
Modifying Instructor-Level Access to Blackboard Courses
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
Accessing MathWorks MATLAB Software
Instructions for downloading and installing MATLAB or using MATLAB Online.
Completed Omni CMS Training but Still Can't Access Anything
Information about still not being able to access Omni CMS, or cannot access content in Omni CMS after completing training.
Logging into TopNet
Instructions for logging in to TopNet (https://topnet.wku.edu).
Logging into Adobe Creative Cloud Subscription
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
Logging into Microsoft OneDrive
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
Accessing Student Email Before Registration
Information about accessing student email accounts before registering for classes for the first time.