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Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Modifying Instructor-Level Access to Blackboard Courses
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
Logging into Adobe Creative Cloud Subscription
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
Logging Into a WKU-Licensed Zoom Account
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Logging into Microsoft OneDrive
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
Accessing Student Email Before Registration
Information about accessing student email accounts before registering for classes for the first time.
Logging into WKU Email
Instructions for logging into WKU email.
Configuring Microsoft Multi-Factor Authentication
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Requesting Student Access to Past Courses
Instructions for requesting student access to past courses that are outside of a normal course term.
Navigating to Past Semester Course Sites
Instructions for instructors to access previous semester courses in Blackboard.
Unenroll From ITS Training Course
Information about unenrolling from IT training courses on Blackboard.
Accessing MathWorks MATLAB Software
Instructions for downloading and installing MATLAB or using MATLAB Online.
Accessing Degree Works
Instructions for accessing Degree Works.
Logging into Banner
Instructions for logging into Banner.