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Receiving No Network Connection Error
Information about receiving no network connection errors.
Accessing Shared Blackboard Portfolios
Instructions for accessing shared portfolios in Blackboard.
Accessing My Portfolios
Instructions for access portfolios in Blackboard.
Unenroll From ITS Training Course
Information about unenrolling from IT training courses on Blackboard.
Modifying Instructor-Level Access to Blackboard Courses
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
Accessing Student Email Before Registration
Information about accessing student email accounts before registering for classes for the first time.
Modifying Access for Electronic Access Control Doors
Information on requesting modifications to user access for electronic access control doors.
Accessing MathWorks MATLAB Software
Instructions for downloading and installing MATLAB or using MATLAB Online.
Edit Permissions for Zoom Desktop Client for MacOS
Instructions on how to edit permissions for Zoom if the client clicked "Don't Allow" when prompted to give microphone or camera access by the Zoom Desktop Client.
Reporting a Problem With Electronic Access Control
Information on contacting ITS for problems involving electronic access control.
Enrolling with Duo
Instructions for WKU employees on how to enroll their account with Duo.
Requiring WKU-User Authentication When Scheduling a Zoom Meeting
Instructions for preventing non-WKU users from accessing a Zoom meeting by requiring authentication.
System Requirements for AppStreaming
Information about supported devices/platforms for accessing AppStreaming.
Connecting to OneDrive in Office Apps in AppStreaming
Instructions for connecting to and saving Office documents in OneDrive while using the AppStreaming service.
Accessing AppStreaming
Instructions for accessing and using the AppStreaming service.