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Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Removal of Blackboard Course Sites
Information on how long courses are accessible after the term ends.
Issues Accessing iStart
Information on what to do if you cannot login to iStart.
Modifying Instructor-Level Access to Blackboard Courses
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
Requesting Faculty Services Tab
Instructions for requesting TopNet Faculty Services tab in TopNet.
Reporting a Problem With Electronic Access Control
Information on contacting ITS for problems involving electronic access control.
Logging into Adobe Creative Cloud Subscription
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
Logging Into a WKU-Licensed Zoom Account
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Logging in to Faculty/Staff Email
Instructions for logging in to Faculty and Staff Email account through Outlook Web Access.
Accessing Mediasite
Instructions on accessing MediaSite from Blackboard.
Logging into Microsoft OneDrive
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
Accessing Student Email Before Registration
Information about accessing student email accounts before registering for classes for the first time.
Logging into WKU Email
Instructions for logging into WKU email.
Configuring Microsoft Multi-Factor Authentication
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.