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Logging into TopNet
Instructions for logging in to TopNet and information pertaining to a client's status with the university.
Logging into InfoView
Instructions for logging in to InfoView.
Account Disable Warning
Information about why you may have received an Account Disable Warning email for your WKU employee account.
Gaining Access to Blackboard
Information on when you will be able to login to Blackboard.
Installing Mathematica
Instructions for faculty, staff and students to install Mathematica on their personally-owned device or WKU-owned device.
Requesting ITS Services for AV, Comm, Physical Security, or Construction / Renovation Project
Instructions for submitting a project request for ITS services related to AudioVisual, Communications, Physical Security or Construction / Renovation for ITS to review.
Microsoft 365 and Email Access Timeline
Information about accessing Microsoft 365 and student email after graduation and/or absence from WKU.
Requesting Banner Access
Information for requesting access to the Banner system.
Requesting Advance Access
Information for requesting access to the Ellucian Advance system.
Gaining Access to a Student's Account
Information regarding gaining access to a student's account when they are not the student.
Proxy Access to TopNet for Students
Instructions to setup proxy access to educational records in TopNet.
File Explorer Freezing
Information about File Explorer freezing in Windows 11.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Accessing Day One Access Complete & Solutions First Day Textbooks
Information regarding textbooks acquired through the WKU Store's Day One Access / Complete Solutions First Day program.
Accessing M.A.S.T.E.R. Plan Materials in Guidebook App
Instructions for installing and accessing M.A.S.T.E.R. Plan resources via the Guidebook app.