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Finding Admissions Application Account Credentials
Instructions for looking up WKU application credentials.
Logon Method You Are Using Is Not Allowed Error
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Expiring Banner Student Accounts
Information about renewing student worker Banner accounts.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Accessing Systems After Position Change
Information about accessing systems and resources after a job change.
Logging Into a WKU-Licensed Zoom Account
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Web CMS Login Attempts Exceeded
Instructions on what to do when you get the message "login attempts exceeded" when trying to login to Web CMS.
Adding Student Section to Course Site
Instructions for Instructors on how to add or merge existing student sections into one Blackboard course site.
Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Accessing MathWorks MATLAB Software
Instructions for downloading and installing MATLAB or using MATLAB Online.
Hosting a Zoom Webinar
Information about hosting Zoom webinars.
Connecting WKU OneDrive Accounts to Blackboard
Instructions for connecting a WKU OneDrive account to Blackboard.
Creating Affiliate/Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.