Search99 Results
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions on what to do when you receive the following message when logging into TopperMail: "Account Does Not Exist"
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions on handling a compromised faculty / staff email account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions on how to share a calendar with another WKU email account in OWA.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding an Exchange account to Outlook 2019 on macOS.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for logging in to an Exchange generic email account. (e.g., bigred@wku.edu)
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions on finding the username of a WKU generic email account.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Employee account to an Android device.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on "temporary locked" error message when trying to login to email.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information on unsending an email.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for removing recurring events from an OWA calendar.
- Knowledge Base
- WKU Accounts & Passwords
- Guest Accounts
Instructions for changing the end date of a sponsored guest account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for enabling sign-in for an email account when it has been blocked.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing a TopperMail account that uses Azure Active Directory.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing Microsoft Office after graduation and/or absence from WKU.