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Finding Admissions Application Account Credentials
Instructions for looking up WKU application credentials.
Logging Into a WKU-Licensed Zoom Account
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Adding a Non-WKU TA to a WKU Blackboard Course Site
Instructions on what to do when needing to add a non-WKU TA to a WKU Blackboard Course Site as a TA role.
Gaining or Removing Access to Slate
Information about gaining or removing access to Slate.
Adding Student Email Account (iOS)
Instructions for adding a student email account (TopperMail) to an iPhone or iPad.
Resetting a Google Workspace Password
Instructions for resetting a Google Workspace password through the WKU Accounts page.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Clearing Outlook Cache
Instructions for resetting an account in Outlook for macOS.
Unsending an Email
Information on unsending an email.
Increasing Maximum Guest Accounts Limit
Information about overriding the maximum number of guest accounts.
Banner Finance Reports Prompting for Credentials
Banner Finance Reports is persistently asking for credentials when trying to run a finance report.
Creating Employee Email Account
Information on when Faculty and Staff will get their email account created.
Creating Affiliate/Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Hosting a Zoom Webinar
Information about hosting Zoom webinars.
ILL Error: Account has Expired
Instructions for when Online Interlibrary Loan system displays error: Your account has expired.