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- Knowledge Base
- WKU Systems
- TeamDynamix
Instructions on what to do when you get this error when logging into the Client Portal: "You are not authorized to access this application or your account has been locked."
- Knowledge Base
- Software & Programs
- Adobe
Instructions for logging into an Adobe Creative Cloud account purchased or provided through WKU ITS.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- WKU Systems
- Banner
Banner Finance Reports is persistently asking for credentials when trying to run a finance report.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
- Knowledge Base
- WKU Accounts & Passwords
Information about obtaining your WKU Account passwords.
- Knowledge Base
- WKU Accounts & Passwords
Information on what type of accounts get issued to SKY KCTCS students living on WKU's campus.
- Knowledge Base
- WKU Accounts & Passwords
Instructions for resetting your WKU Account password.
- Knowledge Base
- WKU Accounts & Passwords
- Guest Accounts
Instructions for Facultly/Staff on creating guest accounts.
- Knowledge Base
- Network & Wi-Fi
Information about the connection options available to WKU students, employees, affiliates, and guests.
- Knowledge Base
- Software & Programs
Instructions for downloading and installing MATLAB or using MATLAB Online.
- Knowledge Base
- WKU Systems
- TopNet
Information on the usage and how to get assistance with proxy accounts in TopNet.
- Knowledge Base
- WKU Systems
- Banner
Information about gaining or removing access to Slate.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for users on manually creating secondary accounts on Macs.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for adding a new phone or device to access your WKU account.