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Information about gaining or removing access to Slate.
Instructions for users on manually creating secondary accounts on Macs.
Instructions for adding a new phone or device to access your WKU account.
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
Information for handling spam and phishing scam emails.
Instructions for selecting which account from which to send Mail Merge messages if there is more than one account in Outlook.
Information on why a Banner Finance Report result may be empty or blank when run.
Instructions for Facultly/Staff on creating guest accounts.
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Information about how long students can keep their email accounts.
Instructions for Alumni requesting that a WKU email account be created.
Information about how to gain access to another employee's accounts.
Instructions for encountering Accounts Flagged for Suspicious Activity when accessing Library Databases.
Instructions on handling a compromised faculty / staff email account.