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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information about self-granting admin privileges on Windows machines.
- Knowledge Base
- WKU Systems
- Blackboard
Information for instructors to ensure Blackboard course items can be accessed by students.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
- Knowledge Base
- WKU Systems
- Google Workspace for Education
Instructions for reporting a problem or issue with a Google Workspace for Education account.
- Knowledge Base
- WKU Systems
- Google Workspace for Education
Instructions for resetting a Google Workspace password through the WKU Accounts page.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions to view login history for Microsoft 365 accounts.
- Knowledge Base
- Software & Programs
- Adobe
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
- Knowledge Base
- Software & Programs
Instructions for downloading and installing MATLAB or using MATLAB Online.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Exchange account through the Outlook for Android app.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on when Faculty and Staff will get their email account created.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about accessing student email accounts before registering for classes for the first time.
- Knowledge Base
- WKU Systems
- Blackboard
- Faculty Tools
Instructions for Instructors on how to add students to a Blackboard course site.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive