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Gaining or Removing Access to Slate
Information about gaining or removing access to Slate.
Creating Local macOS Accounts
Instructions for users on manually creating secondary accounts on Macs.
Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Syncing Mac to Log In with New Password
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Sending Mail with Mail Merge from Multiple Accounts
Instructions for selecting which account from which to send Mail Merge messages if there is more than one account in Outlook.
Getting Blank Banner Finance Report Results
Information on why a Banner Finance Report result may be empty or blank when run.
Creating Guest Accounts
Instructions for Facultly/Staff on creating guest accounts.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Student Email Account Lifespan
Information about how long students can keep their email accounts.
Requesting Alumni Email Account
Instructions for Alumni requesting that a WKU email account be created.
Accessing Another Employee's Accounts
Information about how to gain access to another employee's accounts.
Accounts Flagged for Suspicious Activity
Instructions for encountering Accounts Flagged for Suspicious Activity when accessing Library Databases.
Securing a Compromised Faculty / Staff Email Account
Instructions on handling a compromised faculty / staff email account.