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Enabling and Using Closed-Captioning for Zoom Cloud Recording
Instructions for enabling and using closed-captioning capabilities for Zoom cloud recording.
Adding Big Red Dollars
Instructions for adding Big Red Dollars to a WKU ID.
Proxy Access to TopNet for Students
Instructions to setup proxy access to educational records in TopNet.
Creating Affiliate / Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Removing an Email Account
Instructions for removing an account in Outlook application.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Logging into Adobe Creative Cloud Subscription
Instructions for logging into an Adobe Creative Cloud account purchased or provided through WKU ITS.
Adding Student Section to Course Site
Instructions for Instructors on how to add or merge existing student sections into one Blackboard course site.
Ending Employment and Disabling Accounts
Information for hiring managers on how to disable WKU accounts for a terminated employee.
Changing Legal or Preferred Name
Information on getting your legal or preferred name changed with WKU.
Changing Shared Mailbox Account Manager
Information on how to change the manager of a shared mailbox account.
Modifying Active Directory Rights
Information on how to add / edit / remove individual rights to an Active Directory group.
Securing Compromised Student Email Account
Instructions on handling a compromised student email account.
Requesting Shared Mailbox Accounts
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).