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Information about resolving the WKU Accounts page error message "Invalid Password. Your password can not be the same as your last password."

Information about what to do if your Banner account gets locked for Banner.

Information about hosting Zoom webinars.

Information about updating mail application credentials after having your email account migrated to Microsoft 365.

Instructions on what to do when needing to add a non-WKU TA to a WKU Blackboard Course Site as a TA role.

Instructions for looking up WKU application credentials.

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.

Information about self-granting admin privileges on Windows machines.

Instructions for logging into Blackboard with a guest account.

Information about accessing student email accounts before registering for classes for the first time.

Information for handling spam and phishing scam emails.

Instructions for opening Device Manager after granting administrator rights.

Instructions for Alumni requesting that a WKU email account be created.

Information about how long students can keep their email accounts.