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Marking Email as Not Junk (OWA)
Instructions on how to mark an email as not junk in OWA.
Not Receiving Emails
Instructions on what to do when you notice you are no longer receiving emails to your WKU email account.
Opening an Incognito Window (Google Chrome)
Instructions for opening an incognito window in Google Chrome.
Adding WKU Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Prompting for Administrator Account
Information about self-granting admin privileges on Windows machines.
Creating Affiliate / Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Adding Guest Accounts to Active Directory Groups
Information regarding adding guest accounts to Active Directory groups.
Finding Login Credentials
Instructions for finding login credentials for WKU Guest Accounts.
Exceeding Maximum Guest Accounts Limit
Information about overriding the maximum number of guest accounts.
Reporting a Google Workspace Issue or Problem
Instructions for reporting a problem or issue with a Google Workspace for Education.
Resetting a Google Workspace Password
Instructions for resetting a Google Workspace password through the WKU Accounts page.
Resetting Your WKU Account Password
Instructions for resetting your WKU Account password.
WKU Account Lifespan
Information about the lifespan of a WKU Account.
Creating Employee Email Account
Information on when Faculty and Staff will get their email account created.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.