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Instructions for resetting your WKU Account password.

Information about converting a Qualtrics trial account to a WKU account.

Information about self-granting admin privileges on Windows machines using Make Me Admin and running applications as an administrator.

Information for resolving too many failed attempts on the WKU Accounts and Logins web page ( http://www.wku.edu/it/accounts/manage/ ).

Instructions for enabling sign-in for an email account when it has been blocked.

Instructions for creating a Qualtrics account.

Information for instructors on checking item availability for students, in order to ensure Blackboard course items can be accessed by students.

Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.

Instructions on handling a compromised student email account.

Instructions for opening Device Manager after granting administrator rights.

Instructions for adding a WKU Account onto an Android, iOS, or macOS device.

Instructions for resetting an account in Outlook for macOS.

Instructions on how to share a calendar with another WKU email account in OWA.

Information about gaining or removing access to Slate.

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.