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Resetting Your WKU Account Password
Instructions for resetting your WKU Account password.
Creating Guest Accounts
Instructions for Facultly/Staff on creating guest accounts.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Accessing MathWorks MATLAB Software
Instructions for downloading and installing MATLAB or using MATLAB Online.
Proxy Access to TopNet for Students
Information on the usage and how to get assistance with proxy accounts in TopNet.
Gaining or Removing Access to Slate
Information about gaining or removing access to Slate.
Creating Local macOS Accounts
Instructions for users on manually creating secondary accounts on Macs.
Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Syncing Mac to Log In with New Password
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Sending Mail with Mail Merge from Multiple Accounts
Instructions for selecting which account from which to send Mail Merge messages if there is more than one account in Outlook.
Getting Blank Banner Finance Report Results
Information on why a Banner Finance Report result may be empty or blank when run.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.