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Adding Student Section to Course Site
Instructions for Instructors on how to add or merge existing student sections into one Blackboard course site.
Ending Employment and Disabling Accounts
Information for hiring managers on how to disable WKU accounts for a terminated employee.
Changing Legal or Preferred Name
Information on getting your legal or preferred name changed with WKU.
Changing Shared Mailbox Account Manager
Information on how to change the manager of a shared mailbox account.
Modifying Active Directory Rights
Information on how to add / edit / remove individual rights to an Active Directory group.
Securing Compromised Student Email Account
Instructions on handling a compromised student email account.
Requesting Shared Mailbox Accounts
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
Deleting an Email Account
Information about having a WKU email account deleted.
WKU Account Email Access Timeline
Information about when students gain access to their WKU Account (TopperMail).
Creating Employee Email Account
Information on when Faculty and Staff will get their email account created.
Sharing Personal Exchange Calendars (OWA)
Instructions on how to share a calendar with another WKU email account in OWA.
Marking Email as Not Junk (OWA)
Instructions on how to mark an email as not junk in OWA.
Not Receiving Emails
Instructions on what to do when you notice you are no longer receiving emails to your WKU email account.
Opening an Incognito Window (Google Chrome)
Instructions for opening an incognito window in Google Chrome.
Adding WKU Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.