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- Knowledge Base
- WKU Accounts & Passwords
Information about resolving the WKU Accounts page error message "Invalid Password. Your password can not be the same as your last password."
- Knowledge Base
- WKU Systems
- Banner
- Accounts
Information about what to do if your Banner account gets locked for Banner.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about hosting Zoom webinars.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
- Knowledge Base
- WKU Systems
- Blackboard
- Faculty Tools
Instructions on what to do when needing to add a non-WKU TA to a WKU Blackboard Course Site as a TA role.
- Knowledge Base
- WKU Systems
- TopNet
- Admission Application
Instructions for looking up WKU application credentials.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information about self-granting admin privileges on Windows machines.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for logging into Blackboard with a guest account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about accessing student email accounts before registering for classes for the first time.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information for handling spam and phishing scam emails.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for opening Device Manager after granting administrator rights.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for Alumni requesting that a WKU email account be created.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about how long students can keep their email accounts.