Issue/Question
When I try to access a Zoom meeting, I get the following error:
You cannot view this recording. No permission.
Cause
Users must authenticate to their WKU Zoom accounts. Failure to do so can prevent users from accessing meetings or recordings with the Only authenticated users can view option enabled. This issue might also occur if a user signed up for a personal Zoom account prior to March 2020, when WKU officially licensed all student, staff, and faculty accounts.
Resolution
Users must sign into Zoom via SSO. Instructions on how to do so can be found here.