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- Knowledge Base
- WKU Systems
- Mediasite
Instructions on what to do when you receive the error "Mediasite Player: The requested presentation is currently unavailable. Please try again later. Contact the system administrator if the problem persists." when trying to view a Mediasite presentation from a URL.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Instructions for resolving "No Logon Servers" error on a classroom or lab machine.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: We’re sorry. We are unable to process your request at this moment. Please try again later.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: You may be signed into one institution at a time.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: An error occurred on the MetaAuthentication System Details: No Single Sign-On request could be found.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: The user name or password is invalid. Authentication Failed.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: Your account has expired.
- Knowledge Base
- Software & Programs
- Adobe
- Adobe Acrobat
Instructions for what to do when encountering error 1310 when installing Adobe Acrobat.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
Instructions on how to resolve this error when installing the Cisco Secure Client VPN: The VPN client agent was unable to create the interprocess communication depot.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
Instructions on how to resolve a Service Not Responding error when launching the Cisco Secure Client VPN software.
- Knowledge Base
- WKU Systems
- Blackboard
- Blogs
Information regarding posting to a blog and getting the following error: Not found. The Specified resource was not found or you do not have permission to access it.
- Knowledge Base
- WKU Systems
- Blackboard
Information regarding what to do if Blackboard will not load.
- Knowledge Base
- Software & Programs
- Adobe
- Adobe Acrobat
Instructions for correcting the error Installation Problem: IMS lib not found when opening Adobe Acrobat.
- Knowledge Base
- Software & Programs
- Adobe
- Adobe Acrobat
Instructions and information regarding error 28000 when opening Adobe Acrobat.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Information regarding files synced through the OneDrive for macOS app that are giving a permissions error.