Permission Error When Uploading Images/Files

Issue/Question

When attempting to upload images or files to Web CMS, I receive the error message below:

You do not have the proper permissions to upload files.

Environment

  • Web CMS

Cause

The root directory is selected by default.

Resolution

Verify that your site's folder is selected at the top of the Choose a File dialog box, it will be displayed as Sites western_kentucky_university your_site_name when selected. If you see Sites western_kentucky_university without your site's name or the wrong site name; you must select your own site's folder before uploading a file.

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