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- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for recovering files that have been removed from OneDrive.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for installing OneDrive and setting up OneDrive to sync files.
- Knowledge Base
- WKU Systems
- Blackboard
Information on how to incorporate large video files in a Blackboard course.
- Knowledge Base
- WKU Systems
- Blackboard
- Building Content
Instructions for Instructors on how to upload a file to their Blackboard course.
- Knowledge Base
- WKU Systems
- Blackboard
Information on the file size upload limit when uploading to Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for sending files from a Mac to another Apple device.
- Knowledge Base
- WKU Systems
- Mediasite
Instructions on how to upload a video recorded outside of the Desktop Recorder to Mediasite.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping network drives on a Windows 10 computer.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for uploading a file within Microsoft OneDrive and sharing it with other users.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for changing the properties in a document to open in a desired location.
- Knowledge Base
- WKU Systems
- Mediasite
Instructions on what to do when you receive the "Address not understood" error in Firefox when using Mediasite.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Instructions for clearing an attempt at an assignment or assessment from the Blackboard Grade Center
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for changing default file types and apps on Windows 11.