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Instructions for enabling and using closed-captioning capabilities for Zoom cloud recording.

Information on how to access the current semester's schedule, including class titles, locations, and meeting times, according to TopNet.

Details on how to transfer a client to AudioVisual Support when they are in need of immediate assistance with a classroom, conference room, Zoom Room, Connect/IVS class, or with digital signage.

Instructions on how to view and clear academic and registration holds.

Instructions on how to register for a class as an auditor.

Information about registering for a course that is already at capacity.

Instructions for Instructors on how to add or merge existing student sections into one Blackboard course site.

Instructions for Blackboard instructors on how to enable their course sites.

Information on how software is installed on classroom and lab computers.

Instructions for work around for FGAJVCQ journal voucher error code.

Information about accessing 5th Week Check-Ins on TopNet.

Instructions for deleting an item from Blackboard.

Instructions to view a Blackboard course roster.

Information and instructions for troubleshooting instructor-level access to Blackboard courses.

Instructions for removing duplicate discussion board threads.