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Instructions on how to mute your microphone in a Zoom meeting.

Instructions for deleting cloud recordings in Zoom.

Instructions for recording an active Zoom meeting while the meeting is live.

Instructions for scheduling a Zoom meeting to be recorded.

Information on WKU ITS's policy on WKU Zoom Cloud Recording video retention.

Instructions for downloading your Zoom Cloud recordings from the Zoom cloud.

Instructions for accessing Zoom Cloud Recordings.

Instructions for how to sync Outlook calendar with Zoom so that both reflect each other's calendar events and/or contacts.

Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.

Instructions for setting up the Zoom Scheduler feature.

Issues with Calendly

Information regarding Calendly software.

Zoom SSO Sign-In Error

Instructions for resolving "Something went wrong while you tried signing in with SSO" error.

Instructions for starting a Zoom Instant Meeting using your Personal Meeting ID.

Instructions for creating a poll for a scheduled Zoom meeting.

Information regarding support for Blackboard Collaborate.

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