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- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information regarding Calendly software.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Software & Programs
- SPSS
Information about SPSS license fee for Faculty/Staff.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Information for activating Windows operating system.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about hosting Zoom webinars.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
- Knowledge Base
- Software & Programs
- SAS
Instructions for completing an installation of SAS 9.4 on a Windows computer where the installer is expired.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
- Knowledge Base
- Software & Programs
Information on transferring software licenses on software purchased for WKU-owned computers.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on how to fix the error: "Your account doesn't allow editing..."
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on deactivating Microsoft 365 licenses so you can install it on a different device.
- Knowledge Base
- Software & Programs
- Respondus
Instructions on downloading and installing Respondus.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about using your TopperMail account with a trial version of Microsoft 365.
- Knowledge Base
- Software & Programs
- Mathematica
Instructions for faculty/staff to install Mathematica on a WKU-owned device.