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- Knowledge Base
- Software & Programs
- Office 365
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
- Knowledge Base
- Software & Programs
- Respondus
Instructions on downloading and installing Respondus.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing Microsoft Office after graduation and/or absence from WKU.
- Knowledge Base
- Software & Programs
- Office 365
Instructions on deactivating Office365 licenses so you can install it on a different device.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about hosting Zoom webinars.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about Zoom stating that there is No Permission to join a meeting.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
- Knowledge Base
- Software & Programs
- SPSS
Instructions on how to run the authorization wizard to activate SPSS on a Macintosh.
- Knowledge Base
- Software & Programs
- SPSS
Instructions on how to activate SPSS, if it does not activate itself.
- Knowledge Base
- Software & Programs
- Office 365
Information about using your TopperMail account with a trial version of Office 365.
- Knowledge Base
- Software & Programs
- Adobe Acrobat
Information about resolving the license agreement error that can appear on Macs when opening PDFs in a web browser.
- Knowledge Base
- Software & Programs
- SAS
Instructions for completing an installation of SAS 9.4 on a Windows computer where the installer is expired.
- Knowledge Base
- Software & Programs
- Office 365
Instructions on how to fix the error: "Your account doesn't allow editing..."
- Knowledge Base
- Software & Programs
- SPSS
Instructions for licensing/activating IBM SPSS Amos.
- Knowledge Base
- Software & Programs
- Mathematica
Instructions for Faculty/Staff on how to access Mathematica on a WKU-owned device.